* mutable / multivalued DNs: Personal DN arbitrarily formed from unique value data base index. *CN Different name than HEPPS/Li uid from Li (means e.e.g., "donn", "fox") */OU */Street */Phone */URL Institutional DN Owner's choice same with attributes Some of this data has been going through payroll coordinators and HEPPS. Does all of it have to? I mean, suppose we start ignoring their PHONE1 and PHONE2 fields, is that just a burden off their back? If they consider the phone data critical for other purposes, would there be any way to push back changes applied to the LDAP side? The paper directory is obviously an issue too. If the data published online contains some authoritative data, Directory Services will probably want it, or to look at it the other way, Directory Services may want to get into this business even more directly than that. Would they consider taking on the administrative support, like the channel that now exists between payroll coordinators and IS, maybe with us like Sid's group is with IS in technical support. Basic LDAP data structure problems. What if I have two appointments? The LDIF load doesn't seem to allow multiple values unless they're consecutive, which doesn't work out very well here. Separate DNs for each appointment isn't the answer, because then if you hit me by searching for one of my OUs, you get only that DN. (Not to mention that it's ugly anyway.)