Tele-Collaboration in Speech and Hearing Sciences: Augmentative and Alternative Communication



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*Funding Terminology to Know

Many of these terms are defined slightly differently by each insurance company or payer. However, many rely on the definitions provided by the Department of Social & Health Services (DSHS) in Washington State. If you understand DSHS definitions, you will be able to write a better request for equipment to any payer. The definitions below are paraphrases of the exact regulations available on the Washington State DSHS website; the pertinent code number is provided for your reference. We do not guarantee that the definitions here accurately reflect DSHS uses of these terms. You should visit the DSHS website and read the original defintions.

"Medical Necessity" or "Medically necessary"
These are terms for describing requested service which is reasonably calculated to prevent, diagnose, correct, cure, alleviate or prevent worsening of conditions in the client that endanger life, or cause suffering or pain, or result in an illness or infirmity, or threaten to cause or aggravate a handicap, or cause physical deformity or malfunction. There is no other equally effective, more conservative or substantially less costly course of treatment available or suitable for the client requesting the service. For the purpose of this section, "course of treatment" may include mere observation or, where appropriate, no treatment at all. (For the actual regulations, please see WAC 388-500-0005.)

"Less costly alternative"
This expression means any item that is less costly but equally effective at meeting the needs determined to be "medically necessary" as discussed above. Any request for a device will be denied if a "less costly alternative" is available. DSHS's Medical Authorization Unit will inform the provider and/or the client of a less costly alternative on the basis of the manufacturers' literature in DSHS files. (For the actual regulations, please see WAC 388-543-1000)

"Augmentative communication device (ACD)"
ACD means a medical device that transmits or produces messages or symbols, either by voice output or in writing, in a manner that compensates for the impairment or disability of a client with severe expressive or language communication and comprehension disorders. The communication device may use mechanical or electrical impulses to produce messages or symbols that supplement or replace speech. (For the actual regulations, please see WAC 388-543-1000.)

"Device Features"
We use this expression to describe the components and specifications of AAC devices. These features are covered in depth elsewhere on this web site in Understanding AAC Features. It is the term "Less costly alternative" that forces us to think about device features as we write letters of justification. Third party payers, in particular DSHS, are generally inclined to substitute another device that will meet the individual's needs at a lower cost. They do not do this to be cruel to individuals, but to ensure that the most people can be served with the same pot of money.

As you select an augmentative device, you must identify the features of that device that are medically necessary for this individual. In your letter of justification. You must rule out all the less costly devices that do not have those essential features. For more information on device features, see Understanding AAC Features on this website.

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University of Washington, Dept. of Speech & Hearing Sciences, Tele-Collaboration Project. © 1999-2002, UW-SPHSC, including all photographs and images unless otherwise noted. Comments: tcollab@u.washington.edu. URL: http://depts.washington.edu/augcomm