Tele-Collaboration in Speech and Hearing Sciences: Augmentative and Alternative Communication

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Tips for Justifying Output Features

There are two categories of output that can impact a letter of justification:1) speech output and 2) visual output. For more information and examples of these features, see "Output Features" in the "Understanding AAC Features" section of this website.

Speech Output
There are two types of speech output: digitized and text-to-speech. If you do not know the difference, you should learn about these features in the "Understanding AAC Features" section of this website before proceeding.

For letters of justification in Washington State, in our experience, letters should include a general medical justification for speech output of any kind. This means demonstrating that the individual needs to call for help or get medical attention from listeners who: 1) might have their back turned so they cannot see the display at the moment help is needed, 2) cannot see well enough to read visual output, 3) cannot read English well enough to understand medical vocabulary or 4) are on the phone (e.g. when calling for help in an emergency). You must use examples from the individual's real life experiences.

You may also need to use a specific medical justification for a particular type of speech output if it makes the recommended device more expensive than other devices. For example:

1) You may be able to justify devices with text-to-speech output if the individual is able to spell medical, health and safety vocabulary well enough to produce unique messages in unpredictable emergencies.

2) You may be able to justify devices with digitized speech output in any of the following situations:

a) the individual speaks a language for which there is no text-to-speech system (e.g. Vietnamese)
b) the individual's partners do not understand English well when it is produced by text-to-speech.

3) It is very difficult to justify a device with both types of speech output. We have been successful in doing this only by showing that the individual must use 1) text-to-speech to produce unique, unpredictable messages through spelling AND 2) digitized speech for rapid retrieval of predictable, pre-programmed messages that require the most understandable speech output. You must use examples from the indvidual's life.

Visual Output
Devices can have either temporary visual output or a hard copy printout for the partner. For letters of justification in Washington State, in our experience, you would have to provide a medical justification for hard copy printout. You must show why the individual's health and safety require it in addition to voice output. This justification is possible when:

1) the partner is hard-of-hearing or deaf or

2) the partner is unable to understand the speech output for any reason. However, you must also show why that partner is unable to use the temporary visual display that comes with most devices.

Be careful that your justification for visual output does not negate your justification for speech output. The 3rd party payer might only provide a les expensive device with no speech output.

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University of Washington, Dept. of Speech & Hearing Sciences, Tele-Collaboration Project. © 1999-2002, UW-SPHSC, including all photographs and images unless otherwise noted. Comments: tcollab@u.washington.edu. URL: http://depts.washington.edu/augcomm