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The evening of December 31 and the first hours following the New Years Eve is the toughest time of the year for mobile phone companies in Kazakhstan. The users have been used to the fact that because of the huge number of the users trying to use the service at the same time to send New Years wishes to family and friends, the lines are busy, and it is barely impossible to reach anyone by phone. And the text messages sometimes reached the destination with long delays, even in 2-3 days after the holidays. GSM operators ‘GSM Kazakhstan’(trade mark of Kcell) and ‘Kar-Tel’(trade mark of Beeline) have pleasantly surprised their users with impressively stable service during the New Years Eve – when the peak of calls and text messaging is the first hours of January 1. The surveyed by CNews mobile phone users have stated much better service compared to previous years. Companies said that the improvements in the services are due to gradual expansion of the networks that were implemented during 2007. The main reason is also the expansion of the network volume. The companies explain that the problem with connection becomes sharp when in a short period of time (several hours before and after midnight) the number of calls increases quickly and in several times. Thus, the increases in the network volume allowed avoid such pressure on network and its failure. GSM Kazakhstan increased number of its base stations for 40 percent last year. Some stats related to the issue: On the days of December31 and January1 users of Beeline sent around 18 mln. Text messages, and made over 37,5 mln. calls. The general trend for the day is 3.4 mln texts and 10 mln. calls. Source: Cnews.kz 01.11.2008Link to article in Russian: http://www.cnews.kz/news/top/index.shtml?2008/01/11/102817