2006 CAICT Survey: Topline Results
Title Page - Introduction - Parts I & II - Part III - Part IV - Part V - Part VI - Part VII - Part VIII
Part VIII. Business Domain Questions
[ASK IF SUBJECT WORKS IN THE INDUSTRY OR BUSINESS SECTOR (Q.24 IN PART 3 = 2.]
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All countries |
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n = 238 |
n = 114 |
n = 27 |
n = 79 |
n = 18 |
B.1 What sector of the economy does your business belong to?
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All countries |
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Agriculture (cotton, farming) |
6.3 (n = 15) |
5.3 (n = 6) |
3.7 (n = 1) |
8.9 (n = 7) |
5.6 (n = 1) |
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Industry (manufacturing) |
47.9 (n = 114) |
59.6 (n = 68) |
33.3 (n = 9) |
43.0 (n = 34) |
16.7 (n = 3) |
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Services (banking) |
18.1 (n = 43) |
7.9 (n = 9) |
33.3 (n = 9) |
30.4 (n = 24) |
5.6 (n = 1) |
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Marketing |
.8 (n = 2) |
1.8 (n = 2) |
0 |
0 |
0 |
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Trade |
11.3 (n = 27) |
7.9 (n = 9) |
7.4 (n = 2) |
17.7 (n = 14) |
11.1 (n = 2) |
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Entertainment |
.4 (n = 1) |
.9 (n = 1) |
0 |
0 |
0 |
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N/A |
15.1 (n = 36) |
16.7 (n = 19) |
22.2 (n = 6) |
0 |
61.1 (n = 11) |
B. 2 How would you best describe your company?
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All countries |
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Small and Medium Enterprise (Sm. =1-5 employees, Med.=5-30 employees) |
21.4 (n = 51) |
19.3 (n = 22) |
22.2 (n = 6) |
25.3 (n = 20) |
16.7 (n = 3) |
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Government-owned Company |
8.8 (n = 21) |
10.5 (n = 12) |
3.7 (n = 1) |
7.6 (n = 6) |
11.1 (n = 2) |
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Multinational Company |
2.1 (n = 5) |
3.5 (n = 4) |
3.7 (n = 1) |
0 |
0 |
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Joint-venture company |
5.5 (n = 13) |
7.0 (n = 8) |
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5.1 (n = 4) |
5.6 (n = 1) |
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Private company |
46.2 (n = 110) |
43.0 (n = 49) |
48.1 (n = 13) |
59.5 (n = 47) |
5.6 (n = 1) |
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Don’t know/refused |
.8 (n = 2) |
0 |
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2.5 (n = 2) |
0 |
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N/A |
15.1 (n = 36) |
16.7 (n = 19) |
22.2 (n = 6) |
0 |
61.1 (n = 11) |
B.3 Are you using the Internet in your business today?
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All countries |
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Yes |
7.6 (n = 18) |
6.1 (n = 7) |
29.6 (n = 8) |
2.5 (n = 2) |
5.6 (n = 1) |
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Yes, I have URL and website |
.8 (n = 2) |
1.8 (n = 2) |
0 |
0 |
0 |
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Yes, I have email |
2.5 (n = 6) |
4.4 (n = 5) |
0 |
1.3 (n = 1) |
0 |
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No |
71.0 (n = 169) |
71.1 (n = 81) |
48.1 (n = 13) |
87.3 (n = 69) |
33.3 (n = 6) |
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Don’t know/refused |
2.9 (n = 7) |
0 |
0 |
8.9 (n = 7) |
0 |
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N/A |
15.1 (n = 36) |
16.7 (n = 19) |
22.2 (n = 6) |
0 |
61.1 (n = 11) |
ASK IF BUSINESS IS USING INTERNET (B.3=1, 2, OR 3)
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All countries |
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n = 26 |
n = 14 |
n = 8 |
n = 3 |
n = 1 |
B.4 Which option best describes why are you currently using the Internet in your business? [TWO RESPONSES WERE ACCEPTED]
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All countries |
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To learn about new ways of doing business |
34.6 (n = 9) |
35.7 (n = 5) |
37.5 (n = 3) |
33.3 (n = 1) |
0 |
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To offer the products and services your business provide to a wider market |
26.9 (n = 7) |
28.6 (n = 4) |
25.0 (n = 2) |
33.3 (n = 1) |
0 |
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To improve communication with customers |
23.1 (n = 6) |
28.6 (n = 4) |
0 |
66.7 (n = 2) |
0 |
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To improve communication with suppliers |
23.1 (n = 6) |
28.6 (n = 1) |
12.5 (n = 1) |
33.3 (n = 1) |
0 |
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To advertise business |
19.2 (n = 5) |
21.4 (n = 3) |
25.0 (n = 2) |
0 |
0 |
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To improve the internal management of your business |
19.2 (n = 5) |
21.4 (n = 3) |
25.0 (n = 2) |
0 |
0 |
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To get more customers |
11.5 (n = 3) |
14.3 (n = 2) |
0 |
33.3 (n = 1) |
0 |
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Don’t know/refused |
3.8 (n = 1) |
0 |
0 |
0 |
100.0 (n = 1) |
B.5 In general, has Internet helped your business?
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All countries |
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Yes |
80.8 (n = 21) |
85.7 (n = 12) |
75.0 (n = 6) |
100.0 (n = 3) |
0 |
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No |
3.8 (n = 1) |
7.1 (n = 1) |
0 |
0 |
0 |
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Don’t know/refused |
15.4 (n = 4) |
7.1 (n = 1) |
25.0 (n = 2) |
0 |
100.0 (n = 1) |
B.6 How long have you used the Internet in your business?
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All countries |
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Less than 6 months |
3.8 (n = 1) |
0 |
12.5 (n = 1) |
0 |
0 |
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6 months-one year |
7.7 (n = 2) |
7.1 (n = 1) |
0 |
33.3 (n = 1) |
0 |
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1-2 years |
38.5 (n = 10) |
42.9 (n = 6) |
37.5 (n = 3) |
0 |
100.0 (n = 1) |
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More than 2 years |
50.0 (n = 13) |
50.0 (n = 7) |
50.0 (n = 4) |
66.7 (n = 2) |
0 |
Describe the impact of the Internet on your business in the following areas:
B.7 Sales/Revenue
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All countries |
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High Impact |
38.5 (n = 10) |
42.9 (n = 6) |
25.0 (n = 2) |
66.7 (n = 2) |
0 |
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Low Impact |
15.4 (n = 4) |
7.1 (n = 1) |
37.5 (n = 3) |
0 |
0 |
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No Impact |
30.8 (n = 8) |
35.7 (n = 5) |
25.0 (n = 2) |
33.3 (n = 1) |
0 |
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Don’t know/refused |
15.4 (n = 4) |
14.3 (n = 2) |
12.5 (n = 1) |
0 |
100.0 (n = 1) |
B.8 Marketing
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All countries |
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High Impact |
38.5 (n = 10) |
42.9 (n = 6) |
25.0 (n = 2) |
66.7 (n = 2) |
0 |
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Low Impact |
19.2 (n = 5) |
7.1 (n = 1) |
37.5 (n = 3) |
33.3 (n = 1) |
0 |
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No Impact |
26.9 (n = 7) |
35.7 (n = 5) |
25.0 (n = 2) |
0 |
0 |
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Don’t know/refused |
15.4 (n = 4) |
14.3 (n = 2) |
12.5 (n = 1) |
0 |
100.0 (n = 1) |
B.9 Public Relations
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All countries |
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High Impact |
53.8 (n = 14) |
78.6 (n = 11) |
12.5 (n = 1) |
66.7 (n = 2) |
0 |
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Low Impact |
23.1 (n = 6) |
14.3 (n = 2) |
37.5 (n = 3) |
33.3 (n = 1) |
0 |
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No Impact |
11.5 (n = 3) |
7.1 (n = 1) |
25.0 (n = 2) |
0 |
0 |
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Don’t know/refused |
11.5 (n = 3) |
0 |
25.0 (n = 2) |
0 |
100.0 (n = 1) |
B.10 Management Administration
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All countries |
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High Impact |
34.6 (n = 9) |
57.1 (n = 8) |
0 |
33.3 (n = 1) |
0 |
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Low Impact |
26.9 (n = 7) |
21.4 (n = 3) |
25.0 (n = 2) |
66.7 (n = 2) |
0 |
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No Impact |
23.1 (n = 6) |
14.3 (n = 2) |
50.0 (n = 4) |
0 |
0 |
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Don’t know/refused |
15.4 (n = 4) |
7.1 (n = 1) |
25.0 (n = 2) |
0 |
100.0 (n = 1) |
B.11 Cost/Expense Reduction
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All countries |
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High Impact |
34.6 (n = 9) |
42.9 (n = 6) |
12.5 (n = 1) |
66.7 (n = 2) |
0 |
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Low Impact |
26.9 (n = 7) |
35.7 (n = 5) |
12.5 (n = 1) |
33.3 (n = 1) |
0 |
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No Impact |
30.8 (n = 8) |
21.4 (n = 3) |
62.5 (n = 5) |
0 |
0 |
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Don’t know/refused |
7.7 (n = 2) |
0 |
12.5 (n = 1) |
0 |
100.0 (n = 1) |
B.12 Time Savings
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All countries |
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High Impact |
73.1 (n = 19) |
92.9 (n = 130 |
50.0 (n = 4) |
66.7 (n = 2) |
0 |
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Low Impact |
7.7 (n = 2) |
0 |
25.0 (n = 2) |
0 |
0 |
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No Impact |
11.5 (n = 3) |
7.1 (n = 1) |
12.5 (n = 1) |
33.3 (n = 1) |
0 |
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Don’t know/refused |
7.7 (n = 2) |
0 |
12.5 (n = 1) |
0 |
100.0 (n = 1) |
B.13 Process Improvement
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All countries |
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High Impact |
65.4 (n = 17) |
85.7 (n = 12) |
25.0 (n = 2) |
100.0 (n = 3) |
0 |
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Low Impact |
15.4 (n = 4) |
7.1 (n = 1) |
37.5 (n = 3) |
0 |
0 |
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No Impact |
7.7 (n = 2) |
0 |
25.0 (n = 2) |
0 |
0 |
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Don’t know/refused |
11.5 (n = 30 |
7.1 (n = 1) |
12.5 (n = 1) |
0 |
100.0 (n = 1) |
B.14 In your opinion, is the value of doing business on the Internet greater than the cost?
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All countries |
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Yes |
57.7 (n = 15) |
64.3 (n = 9) |
50.0 (n = 4) |
66.7 (n = 2) |
0 |
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No |
34.6 (n = 9) |
28.6 (n = 4) |
37.5 (n = 3) |
33.3 (n = 1) |
100.0 (n = 1) |
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Don’t know/refused |
7.7 (n = 2) |
7.1 (n = 1) |
12.5 (n = 1) |
0 |
0 |
B.15 Have you EVER ordered products or services over the Internet, EXCLUDING paying for Internet access services?
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All countries |
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Yes |
19.2 (n = 5) |
14.3 (n = 2) |
37.5 (n = 3) |
0 |
0 |
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No |
80.8 (n = 21) |
85.7 (n = 12) |
62.5 (n = 5) |
100.0 (n = 3) |
100.0 (n = 1) |
What kind of products or services do you purchase on the Internet?
ASK IF ORDERED PRODUCTS OR SERVICES ON THE INTERNET (B.15=1)
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All countries |
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n = 5 |
n = 2 |
n = 3 |
n = 0 |
n = 0 |
B.16 Internet Site Subscriptions such as news or web hosting?
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All countries |
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Yes |
60.0 (n = 3) |
50.0 (n = 1) |
66.7 (n = 2) |
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No |
40.0 (n = 2) |
50.0 (n = 1) |
33.3 (n = 1) |
B.17 Books
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All countries |
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Yes |
40.0 (n = 2) |
50.0 (n = 1) |
33.3 (n = 1) |
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No |
60.0 (n = 3) |
50.0 (n = 1) |
66.7 (n = 2) |
B.18 Computers/Computer Peripherals
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All countries |
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Yes |
0 |
0 |
0 |
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No |
100.0 (n = 5) |
100.0 (n = 2) |
100.0 (n = 3) |
B.19 Software / Computer Games / Games
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All countries |
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Yes |
20.0 (n = 1) |
0 |
33.3 (n = 1) |
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No |
80.0 (n = 4) |
100.0 (n = 2) |
66.7 (n = 2) |
B.20 News/Magazines (ONLINE)
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All countries |
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Yes |
40.0 (n = 2) |
50.0 (n = 1) |
33.3 (n = 1) |
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No |
60.0 (n = 3) |
50.0 (n = 1) |
66.7 (n = 2) |
B.21 Electronic Goods or Appliances
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All countries |
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Yes |
0 |
0 |
0 |
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No |
100.0 (n = 5) |
100.0 (n = 2) |
100.0 (n = 3) |
B.22 Travel arrangements (airline tickets, car rentals, hotel)
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All countries |
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Yes |
20.0 (n = 1) |
0 |
33.3 (n = 1) |
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No |
80.0 (n = 4) |
100.0 (n = 2) |
66.7 (n = 2) |
ASK IF BUSINESS IS USING INTERNET (B.3=1, 2, OR 3)
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All countries |
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n = 26 |
n = 14 |
n = 8 |
n = 3 |
n = 1 |
B.23 Has the use of the Internet increased or decreased your contact with people in your profession?
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All countries |
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Increased |
61.5 (n = 16) |
57.1 (n = 8) |
62.5 (n = 5) |
100.0 (n = 3) |
0 |
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Remained the Same |
34.6 (n = 9) |
42.9 (n = 6) |
25.0 (n = 2) |
0 |
100.0 (n = 1) |
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Decreased |
0 |
0 |
0 |
0 |
0 |
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Don’t know/refused |
3.8 (n = 1) |
0 |
12.5 (n = 1) |
0 |
0 |
B. 24 From what you have seen in your workplace, do you think e-mail is leading to more open and honest communication between upper and lower levels of organizations, less open and honest communication, or does e-mail make no difference?
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All countries |
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More open and honest |
61.5 (n = 16) |
64.3 (n = 9) |
50.0 (n = 4) |
100.0 (n = 3) |
0 |
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Less open and honest |
7.7 (n = 2) |
7.1 (n = 1) |
12.5 (n = 10 |
0 |
0 |
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No difference |
19.2 (n = 5) |
14.3 (n = 2) |
37.5 (n = 3) |
0 |
0 |
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Don’t know/refused |
11.5 (n = 3) |
14.3 (n = 2) |
0 |
0 |
100.0 (n = 1) |
ASK B.25 AND 26 FOR THOSE, WHO ANSWERED THEY DO NOT USE INTERNET OR DON’T KNOW/REFUSED (B.3=4 or 5)
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All countries |
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n = 176 |
n = 81 |
n = 13 |
n = 76 |
n = 6 |
B.25 Do you think the internet could help your business today?
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All countries |
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Yes |
42.0 (n = 74) |
32.1 (n = 26) |
38.5 (n = 5) |
52.6 (n = 40) |
50.0 (n = 3) |
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No |
35.2 (n = 62) |
45.7 (n = 37) |
38.5 (n = 5) |
22.4 (n = 17) |
50.0 (n = 3) |
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Don’t know/refused |
22.7 (n = 40) |
22.2 (n = 18) |
23.1 (n = 3) |
25.0 (n = 19) |
0 |
B.26 Do you think you might begin to use the Internet in your business?
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All countries |
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Never |
31.8 (n = 56) |
45.7 (n = 37) |
7.7 (n = 1) |
21.1 (n = 16) |
33.3 (n = 2) |
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Maybe in a year |
17.0 (n = 30) |
8.6 (n = 7) |
38.5 (n = 5) |
22.4 (n = 17) |
16.7 (n = 1) |
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Definitely in a year |
5.1 (n = 9) |
1.2 (n = 1) |
0 |
9.2 (n = 7) |
16.7 (n = 1) |
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Maybe in a couple years |
11.4 (n = 20) |
9.9 (n = 8) |
7.7 (n = 1) |
13.2 (n = 10) |
16.7 (n = 1) |
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Definitely in a couple years |
2.3 (n = 4) |
1.2 (n = 1) |
0 |
3.9 (n = 3) |
0 |
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As soon as I can afford it |
32.4 (n = 57) |
33.3 (n = 27) |
46.2 (n = 6) |
30.3 (n = 23) |
16.7 (n = 1) |
2006 CAICT Survey: Topline Results
Title Page - Introduction - Parts I & II - Part III - Part IV - Part V - Part VI - Part VII - Part VIII
