CCPH Online Member Directory Guide & FAQ

The CCPH online Member Directory is a powerful tool that members can use in a variety of ways to network with other members and enhance their partnership work. CCPH staff also use the directory to send members e-mails tailored to their location, interests and other details in their member profiles.

To help members get the most out of their CCPH membership, we've put together the following list of answers to Frequently Asked Questions, as well as the How-to guide below.

Please take a moment to review the Member Directory Policies before logging in at http://web.memberclicks.com/mc/prelogin.do?hidOrgID=ccph.

If you have a question that you don't see answered here, please feel free to contact us at info@ccph.info.

Frequently Asked Questions

Now that I'm a member what can I use the Member Directory for? Does the public have access to the information in the Member Directory? I am a CCPH member and know my username and password. I tried to conduct a search but it was unsuccessful. Why? I am a CCPH member but have not received my username and password and I am not listed in the online directory. Why?

How-to…

…browse the directory as a guest …log in as a member …have your username and password re-sent to you …update your profile …conduct a search …view the entire directory …send an email to other members …print a directory of CCPH members …change your address or other contact info

FREQUENTLY ASKED QUESTIONS

Members can use this powerful tool for a variety of tasks, including:

• Identifying members with similar interests or areas of expertise
• Searching for members by location, organization, or keyword
• Finding a mentor or partner
• Emailing CCPH members (individuals, sub-groups or all members)
• Printing a directory of members
• Updating their member profile, including contact info and areas of interest
• Quickly finding their member ID number, renewal date, and membership type

CCPH staff also use the directory to send members customized e-mails tailored to their location, interests and other details in their member profiles. CCPH staff are constantly scanning for grants, conferences, publications and news that can strengthen member partnerships and support them in their work!

The online directory is password protected in order to ensure the privacy of information. CCPH members and staff are the only people allowed full access. The public has guest access only, which means they can see your name and organizational affiliation.

There may be several reasons for this occurrence:

CCPH maintains full information on its members for the following fields: Name, Title, Organization, Address, City, State, Country, Telephone, Fax, and Email. However, some members have not had a chance to update their profiles so the directory may not contain complete information on member's for the following fields: Disciplinary Focus, Professional Position, Organizational Category, Community-Campus Partnerships, Area(s) of Expertise, Topic(s) of Interest, and Grant & Funding Sources. Searching for specific phrases in those fields may limit your search results.

Some tips and strategies that may help:

• A previous search may not have cleared. Each time you start a new search click on "clear" to start a completely new search. This will improve your results.
• Use a keyword search on the Simple Search page.
• Use the wildcard feature: use the "%" key to find partial matches to your searches, i.e. Ma% would return both Maryland and Maine. If you want to do a broad search that returns both "Nursing" and "Nurses," you could use "Nurs%" in the search box on the Simple Search page.

If you think you received "no results" in error please contact us at info@ccph.info.

There are several possible reasons for this:

Your membership may have expired and you are not currently a CCPH member. To check on the current status of your membership, please see How do I find out if my CCPH membership is current?

We may not have your current contact information. If you think this might be the case, you can update your contact information.

You recently joined and your information has not yet been uploaded into the online directory. It takes two to three weeks to process your membership.

If you think we may be mistaken about your membership status or you joined more than three weeks ago, please contact us at info@ccph.info.

HOW-TO…

1. Visit the log in page: http://web.memberclicks.com/mc/prelogin.do?hidOrgID=ccph.
2. Without logging in, go directly to the link labeled "Directory," found on the left side of the page.
3. Choose one of the following search options:
1. "View All" to browse all current CCPH members
2. "Simple Search" to search using one of the following criteria: State/Province, Country, Areas of Expertise, Topics of Interest, or a keyword of your choice
3. "Advanced Search" to search using one of the following criteria: State/Province, Country, Areas of Expertise, Topics of Interest, Name, or Organization

1. Visit the log in page: http://web.memberclicks.com/mc/prelogin.do?hidOrgID=ccph.
2. Enter your username and password. These were assigned by CCPH and sent to you when you first joined. We encourage you to update your profile and customize your username and password once you have logged in.
3. Once you are logged in, you can view and update your own profile, conduct a search, or send an email to other CCPH members.

1. Visit the log in page: http://web.memberclicks.com/mc/prelogin.do?hidOrgID=ccph.
2. Click on "Forgot your Password?"
3. Enter the email address you gave CCPH when you joined or renewed.
4. Both your username and password will be sent to the email address we have listed for you.
5. If you encounter any difficulties, please contact CCPH at info@ccph.info.

1. Log in with your username and password at http://web.memberclicks.com/mc/prelogin.do?hidOrgID=ccph.
2. Click on the "My Profile" link (within the purple band) on the left side of the page.
3. Click "Edit" near the top of the page.
4. Edit the information in the fields shown. To choose more than one option in the menu boxes, hold down the Control button on your keyboard, as you click the options.
5. Scroll down and click "Save" to save your changes.

1. Log in with your username and password at http://web.memberclicks.com/mc/prelogin.do?hidOrgID=ccph.
   (To have these re-sent to you, click on "Forgot your Password?")
2. On this search page you can choose to search using one of the following criteria: State/Province, Country, Disciplinary Focus, Professional Position, Organizational Category, Community-Campus Partnerships, Areas of Expertise, Topics of Interest, Grant and Funding Sources, or a keyword of your choice.
3. Or, from the "Directory" link on the left side of the page choose one of these search options:
1. "View All" to browse all current CCPH members
2. "Advanced Search" to view all the possible search criteria
4. Be sure to click the "Clear" button between searches to reset the search page.

1. Log in with your username and password at http://web.memberclicks.com/mc/prelogin.do?hidOrgID=ccph.
   (To have these re-sent to you, click on "Forgot your Password?")
2. From the "Directory" link on the left side of the page choose "View All."

1. Log in with your username and password at http://web.memberclicks.com/mc/prelogin.do?hidOrgID=ccph.
   (To have these re-sent to you, click on "Forgot your Password?")
2. Search for the members you would like to contact: from the link labeled "Directory," on the left side of the page, choose either "View All," or conduct a search to find a subset of CCPH members.
3. On your search results page, click "Contact."
4. Paste your message in the Message Body box, add a subject line, and select "Preview" so you can see your message before you send it. To make adjustments to your message, close the Preview window and make changes in the Message Body box.
5. This is not a moderated list, so make sure you are satisfied with how it looks.
6. Then, click "Send."

1. Log in with your username and password at http://web.memberclicks.com/mc/prelogin.do?hidOrgID=ccph.
2. From the "Directory" link on the left side of the page choose "View All."
3. Click "Print" near the top left of the page.
4. Choose one of the formats from the list provided. These include standard Avery 5160 mailing labels, a business card style, as well as a phone list.
5. Click the "Preview" button to see a PDF of the directory.
6. Print the PDF or save it for later.

1. Log in with your username and password at http://web.memberclicks.com/mc/prelogin.do?hidOrgID=ccph.
2. Click on the "My Profile" link (within the purple band) on the left side of the page.
3. Click "Edit" near the top of the page.
4. Edit the information in the fields shown. To choose more than one option in the menu boxes, hold down the Control button on your keyboard, as you click the options.
5. Scroll down and click "Save" to save your changes.
6. Your updated contact information will automatically be sent to CCPH's membership coordinator who will update your record in our main membership database.

Please contact CCPH at info@ccph.info