Seattle, WA 98195-8049
Seattle, WA 98195-8049
UW Medicine Compliance reminds you about the responsibility of texting or emailing patients. Please read a text conversation between a clinician and compliance analyst to learn more.
How do you configure your email
to ensure the transmission is secure?
If you use WebPine or Secure CRT, they are automatically configured to meet the security requirements. If you use PC-Pine, MS Outlook Express, or Netscape Communicator/Messenger, you can verify the configuration with UW Computing & Communications.
Is there a person available
to assist with email program configuration in the event problems arise?
Yes, the personnel that support your workstation or the IT Services Help Desk can assist you.
Can you email patient information
to healthcare providers other than UW Medicine and its affiliates (e.g.,
Swedish or Madigan)?
No, you may not email patient information to anyone other than UW Medicine or its affiliates. Alternatives to email include fax or U.S. mail.
"The above email may contain patient identifiable or confidential information. Because email is not secure, please be aware of associated risks of email transmission. If you are a patient, communicating to a UW Medicine Provider via email implies your agreement to email communication; see http://www.uwmedicine.org/Global/Compliance/EmailRisk.htm.
The information is intended for the individual named above. If you are not the intended recipient, any disclosure, copying, distribution or use of the contents of this information is prohibited. Please notify the sender by reply email, and then destroy all copies of the message and any attachments. See our Notice of Privacy Practices at www.uwmedicine.org."
Can you automatically forward
email received by your University account to other email accounts such
as hotmail or yahoo?
No, UW Medicine staff and students may not automatically forward email received by their University account to a personal email account. This action is prohibited by the policies of the University since the transmission is not necessarily secure.
What steps should be taken
when an email containing patient information is sent to the wrong recipient?
If you are the sender, notify the HIPAA Staff in UW Medicine Compliance. If you are the recipient, immediately reply to the sender notifying them of the error, delete the email and notify the HIPAA Staff in UW Medicine Compliance.
You may also download additional information on the UW Medicine Information Security Email Standard.
Reference: UW Medicine Policy PP 22: Rights to Request Additional Privacy Protection for Protected Health Information
If you have any questions, contact us.