1:55 pm

All maintenance is now complete. Printing should be back to normal. We apologize for any inconvenience.

1:17 pm

We have made progress on the issues with the server. Our estimate for the current work to be completed is 3:30pm.

Greetings DawgPrints Customers,

We will be taking down printing in UW Tacoma for unplanned maintenance starting at 11am today, April 18th.

We currently have no ETA for a resolution, but hope to be finished before the end of the day. We will update this post as we know more.

Thanks,

Your DawgPrints Team

The DawgPrints service is working properly now. We will continue monitoring to ensure it remains stable. Thank you for your patience and understanding.

There is currently an issue with DawgPrints printing causing an error, specifically that the LPD service refused a “receive print job command”. This issue is being investigated and will hopefully be resolved shortly. Apologies for the inconvenience and thank you for your patience.

12:55pm – Maintenance has been completed. All printing should be function as normal now. If you continue to have issues, try restarting the printer and release station. If that does not resolve the issue please email us at uwcshelp@uw.edu.

Greetings DawgPrints Users,

We will be performing maintenance today. Printing services will be unavailable or intermittently available during the maintenance window.

Our current estimate is that maintenance should be completed by 2PM today.
If that time changes substantially we will update this post.

We apologize for any inconvenience.

-Your DawgPrints Team

2 pm: All Mac Packages have been updated and replaced. Please download and install one of the new packages in order to update the Pharos Popup. You should only need to run a single new installer to update the Popup Client. The updated version is 9.0.8.

Greetings DawgPrints Customers,

We have been notified of a security issue with the existing Mac Popup Packages for DawgPrints.

As a precaution we have removed all Mac Popup Packages.

New packages will be available this afternoon. Once the new packages are available we recommend updating to the newest version.

We apologize for any inconvenience.

-Your DawgPrints Team

4:45 PM – All issues with downloading and installing Windows printer packages should now be resolved. If you still experience any issues please email uwcshelp@uw.edu.

Greetings DawgPrints users,

We are aware of an issue with both downloading and installing our Windows printer packages. We are actively investigating the matter and will update this post when we know more.

Existing installations and Mac packages should be unaffected.

Thank you,

Your DawgPrints Team

We will be performing maintenance on the DawgPrints servers tomorrow, January 13th, starting at 7:15 AM. Barring unforeseen issues, maintenance should be complete by 7:30 AM.

Thank you for your patience, and apologies for any inconvenience.

Your DawgPrints Team

7:17 AM

Maintenance is complete. Release stations may need to be restarted if they show errors. If issues persist, please contact uwcshelp@uw.edu.

Thank you

In order to resolve some lingering issues from the power outage earlier this week, we will be performing maintenance on the DawgPrints servers tomorrow, January 11th, starting at 7:00 AM. Barring unforeseen problems, maintenance should be complete by 7:30 AM.

Thank you for your patience and understanding, and apologies for any inconvenience.

Your DawgPrints Team

The DawgPrints servers are back online. Release stations may need to be restarted to be able to reconnect. If problems persist after a restart, contact uwcshelp@uw.edu for further assistance.

Thank you for your patience and understanding.

Due to power outage-related network difficulties, the DawgPrints service is down. We will post an update as soon as we have more information. Apologies for the inconvenience.