Name will not show on record after "Sign
In" or "Badge Scan"
This usually happens when communication is NOT proper between the PC
and the Server. When starting up docusys make sure you wait for
“status” to turn green.
can be seen on the main Docusys Screen.”
Go to “Manual Entry” Click “Force Update from Server” button
(bottom right on the Manual Entry screen)
If the above step does not work, Exit Docusafe application, restart
it. Log in again and select the patient. Continue charting.
Make sure you hit the force update to ensure communication with SAM.