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Job# 4918 - Sales and Billing Administrator (Redmond, WA)
Full Time
Posted: November 29, 2011
Closes: December 25, 2012

The Sales and Billing Administrator reports directly to the Sales Leader and will work closely with the sales team, development team and marketing team to ensure accurate billing and premium customer experience. The position will also participate in training and support and will collect feedback from clients on products and services.

The Sales and Billing Administrator will be responsible for helping our sales team grow. Primary responsibilities include the following. Other duties may be assigned.

  • Maintain accurate call records and logs
  • Assist sales team with product and customer research
  • Coordinate account supporting
  • Dunning management and collection
  • Payment plan organization and negotiation
  • Ensure customer orders are filled and delivered in a timely and efficient manner
  • Respond to customer inquiries, questions and problems

Qualifications: 2-3 years strong experience in sales or sales administration/customer service role in a technical environment; 60-75 WPM typing; proficiency in database programs (MSSQL) and MS Applications (MS Word, Excel, Outlook); strong interpersonal skills; excellent written and oral communications skills; team player attitude; ability to work with in a dynamic, fast-paced environment; effective time management and organizational skills in order to prioritize workload; positive attitude and excellent customer service skills. Bi-lingual a plus.

Applications should be sent to contact@jetstreamapp.com. Job details and information about the product can be found at JetStream Technologies's website, http://www.jetstreamapp.com

For more info please see http://www.jetstreamapp.com

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