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Evaluation

 

Creating a Distance Learning Course
UCEA Guidelines

These criteria for judging distance learning courses were developed in 1999-2000 by:
University Continuing Education Association
One Dupont Circle, Suite 615
Washington, DC 20036-1168
Phone: 202/659-3130
FAX: 202/785-0374
The Distance Learning Course Awards recognize new and innovative courses that utilize one or more forms of instruction at a distance in three categories: college, K-12, and non-credit.

Descriptions of Course Awards Criteria

I. COURSE PREFACE
1. Introduction, Overview, and General Objectives of the Course

The overview is usually a philosophic statement of the reason for or value of studying the subject of the course, the sort of thing one would expect a teacher to say in the first class of the semester. Effective introductions make a convincing case that the subject is worth studying and provide a clear notion of course content and approach to content. Important here are clear and specific statements of what students should be able to accomplish as a result of taking the course. Cognitive objectives (be able to understand) are not prohibited, but the general objectives should go beyond a summary of the topics to be mastered. Statements concerning the kinds of problems to solve, the literary genre to analyze, the applications to master, the experiments to perform--anything that relates to an ability to do something--add strength to the general objectives. Useful under this heading is a statement of prerequisites, including specific courses taken, skills mastered, and experience obtained before beginning this course. When appropriate, reassurance that no previous knowledge is needed is also laudable.

2. Course Mechanics, Structure, Special Instructions, and Performance Standards
This is the part of the introduction...which would not ordinarily be duplicated in a professor's lecture in the first meeting of the classroom version of the course. Points go to those instroductions that make an effort to clarify the special procedures involved in independent study for students who may never have attempted such an approach before. A brief note of useful study skills (or ways of avoiding procrastination), or an indication of the best order of progressing through a lesson would gain points here. However, whatever directions are provided must not scare students away nor browbeat them. Overkill can discourage students from ever starting the course. Some schools provide this sort of information under separate cover, in a folder or brochure...

Performance standards should be precise and intelligible. Students should not receive the impression that grading depends on the whim of the instructor or that the instructor has no systematic approach to grading (or the evaluation of performance). Performance standards that provide numerical calculations (to leave no doubt in a student's mind) are good, but not the only way. A system that is too complex might be faulted. A subject matter where numerical calculations are not relevant should be judged on the author's success in defining or clarifying the terms of the evaluation (e.g., use of a rating scale). In considering performance standards, one must also consider whether the objectives are addressed in the rest of the course and whether students receive the assistance they may need in achieving the performance standards...

II. LESSONS
1. Stated Instructional Objectives

Although clearly stated performance objectives deserve an edge, it is not necessary to downgrade a course whose objectives do not speak in exclusively performance terms. Objectives should be read from the point of view of students. Will students stop to read the objectives, or is the list so long, general, and diverse that they just skip it? Do the objectives focus students' attention on the material or give them a clear sense of where the lesson is going? Or do the objectives merely list topics or activities involved in the lesson? Simplicity, focus, clarity, force, avoidance of jargon--all help the objectives. But these points are most important: Will students find the objectives useful? Does the author follow through on the objectives? Do other parts of the lesson, the written assignments, and the examinations reflect the stated goals?

2. Commentary, Discussion, and Help, Including Possible Audio and Video Components
Most of the time this item encompasses the author's commentary, but it may include much more--study helps, like key topics and terms, illustrations, outlines, any aids that help students organize lesson content. A variety of approaches and teaching styles can be applied effectively in distance learning courses.

The total effect of the discussion in the context of the rest of the course is of key importance. In many courses that have won awards, the discussion is an exposition, a substantive presentation of subject matter that builds on, supplements, and highlights the textbook, or that even supplants or relegates the textbook material to a secondary position. In other award-winning courses, the discussion works more informally to mediate between the student and the course matter, to help students understand their reading rather than to reiterate it or to provide additional content reading. These discussions make a special effort not to add more content but to give the independent study student extra help in mastering content, to help the penny drop rather than to plug another penny in. Some informality, personal anecdote and interpretation, humor, commiseration with students on the difficulty of the material, canniness about points students will have problems mastering--these sorts of elements can count as much as the power of a discussion that is a professional article or lecture... more discussion is not necessarily better. A large quantity of discussion can itself be a stumbling block to students--if it lacks clear order or if too much is said without indicating what is most central and significant.

The quality of the media should be measured in terms of appropriateness and utility. Will students find the media useful? Will they feel their commitment of time to listen to or view a tape to be worthwhile? Even gratuitous media (that which adds little subject content to the course) can be useful--if the medium draws students into the course materials or encourages them to keep working. However, gratuitous media that demand a lot of students' time will often be ignored and should not receive extra points. Media must be well integrated with the discussion elements of the course.

Self-help exercises give students a way to check their mastery of course material without the risk and time involved in submitting them for grading. They are often comprehension checks. Distance learning students, without the benefit of classroom discussion to check their progress against other students in the course, can benefit from well-designed self-help. Certainly, factual material set up in short-answer questions with answers available (but not too available) are an obvious good choice. Study questions regarding readings in a lesson are also helpful; extra points may be given to courses that attempt to provide some answers, or the places to find answers in the textbook etc. Self-help can be encouraged in other ways as well, for example by giving students a questionnaire to try out with family and friends, or generally by providing exercises for which students can get reactions from people available to them, or perhaps providing students with a computer diskette with (or other computer access to) CAI programs. Copiousness of self-help exercises certainly adds credit; however, there is a saturation point. Such exercises are valuable only to the extent that students use them. If the exercises are too time-consuming, too prolific, or too demanding (Write out three seven-page papers in answer to these study questions and keep them handy for your reference in studying for the exam), then students will avoid them.

3. Submitted Assignments and Assessment
Just as in any other type of teaching-learning effort, the primary consideration for assignments is what they cause to happen in the student's mind. The kinds of questions asked and the other kinds of activities assigned should be appropriate to the subject matter and promote not only mastery, but also thoughtful consideration of the content and skills the course is designed to teach. assignments can do at least two things not usually considered in the design of submissions for a classroom course; they can promote the rapport between instructor and student that physical presence usually generates in the classroom, and they can motivate students to keep up their progress through course work.

One rule for a good submission is that it is something the students will be anxious to hear the instructor's response to. An answer sheet with nothing but a series of blanks filled in hardly promotes rapport, and most students are canny enough to know that they would probably get as much with the answers listed in the back of their study guides. Variety in the types of exercises students submit is also desirable if it helps students avoid the sense of being constantly drilled or falling into a black hole of routine. Assignments should require students to consolidate, analyze, and interpret subject matter, as well as ask them to repeat and report it. Large projects, such as term papers, surveys, continuing lab experiments, even annotated bibliographies, may be valuable. When possible and not inappropriate, it is useful to give students a chance to make a personal response to material as a means for allowing the instructor to make a personal and individual response, but a little of this goes a long way. A course that bases a substantial part of a student's grade on purely personal reactions can be faulted.

If the course has exams, the study guide should prepare the student for them. Do lesson discussions give students clear signals and help in preparing for the exam? Does the study guide provide a separate section to assist students in organizing their study for an exam?

III. COMMUNICATIONS VARIANTS
1. Writing Style

This item already provides some assistance--written to the level of the audience. That is a key element here, but one must also consider other elements of good writing: clarity, conciseness, elegance, order, eloquence. More prose is not necessarily better prose. Also valuable is personality--will students react to the prose by thinking a live human being wrote it, or will they refer to thecourse introduction as the bureaucratic "they"? Does the author address you or the student (For example, "I will ask you to write" rather than "the students will be asked to write")?

2. Writing Mechanics and Editorial Consistency
The course should reflect the highest professional standards. Certainly this includes careful attention to fundamentals such as grammar, spelling, and mechanics. Whereas inconsistency in editing hinders the learning process, consistency in editing supports the academic function of the materials.

3. Page Organization, Layout, Cover, Additional Graphics
Effective page organization and layout can improve students' ability to comprehend and master course material and can present that material in ways that promote student comfort and progress. Some consideration for evaluating this category include: Is each page of the material filled to capacity with legible print? If the lesson follows a specific logical or sequential order, are the elements laid out on the page to suggest that order? Simple matters like spacing and tabbing--can make all the difference. Also, a certain liberality of design helps; some open spaces to provide the illusion of speed as students work through a lesson can motivate students to keep going. Not absolutely necessary, but sometimes effective, are the use of different styles of type for different parts of a lesson, bullets and rules... inset quotes, summaries, lists of words, and the like, to break up otherwise solid chunks of text. To avoid prejudicing the criteria in favor of programs that have copious resources for development and production, one can apply the standard--has a program made the most of the resources it has available?

IV. GENERAL QUALITY
A course gets extra points in this category when all its elements fit together neatly, when no single element is weak or lacking, and when each lesson forms a part of a coherent progress (rather than one of a series of disconnected units). At the end, a student should have an idea of how the various pieces fit together into the whole. In this holistic category, a course can also receive points for filling a special need--successfully addressing a specialized audience or topic--or for being particularly innovative.