In a two part series, Campus Technology looks into using chat as an instructional tool in education:
Using Chat To Move the Thinking Process Forward
In the first installment, chat is discussed in general terms and its abilities for the use of mixed media and synchronous interaction are emphasized.
Designing a Working Space for Chat
The second installment looks at some of the major concepts in using chat effectively in the process of moving the thinking process forward, like building ideas, constructing media, and establishing which elements are critical to making the environment dynamic and relevant to the student.