Global Business

A controlled approach to leadership in Dubai and Abu Dhabi

Wednesday, April 3rd, 2013

Guest post by Bruce Avolio, Executive Director of the Center for Leadership and Strategic Thinking and Marion B. Ingersoll Professor of Management. 

There are several things that one cannot ignore when traveling in Dubai and Abu Dhabi. First, in 42 years since the founding of the United Arab Emirates, these global citizens have built massive cities with the most impressive and innovative architecture on earth. Second, you cannot find a more controlled society on earth that doesn’t appear to have any interest in overthrowing the ruling families. Indeed, what one sees in this part of the world are sheer opulence everywhere, and a largely satisfied group of indigenous citizens. The reason being is that the rulers in this part of the world, rule with an iron fist, but they also rule with tremendous generosity and smarts towards citizens. If you are a so-called Emirate and not living well, call your ruler because you are clearly missing out on all of the bennies, e.g., subsidized housing, utilities, car payments, healthcare, schooling, higher educational scholarships, or a new iPad!

The vastness of the Middle East

Tuesday, April 2nd, 2013

Guest post by Bruce Avolio, Executive Director of the Center for Leadership and Strategic Thinking and Marion B. Ingersoll Professor of Management. Bruce traveled with Technology Management MBA students as part of their International Study Tour to Dubai and Abu Dhabi.

I, like the students from Foster’s TMMBA program and staff, have visited many parts of the world. However, none of the staff or students had been to the Middle East. Of course, when we say Middle East, it’s like saying North America, in that the Middle East is made up of many different types of people, regions, climates and of course cultures. My goal for this trip was to develop our respective global mindsets as a basis for being a global leader—our assumptions, framing, perceptions and knowledge about other cultures. During our time in Dubai and Abu Dhabi, we certainly triggered A LOT of challenges to our respective global mindsets. Indeed, during our first corporate visit at Thompson Reuters, one of the top managers hosting us said, “Next time you hear the words—The Gulf—on CNN or Fox or where ever, I hope you consider how vast and diverse an area that reporter is referencing.” Boy was that ever an insight to retain in our global mindsets!

The path less traveled in Shanghai

Wednesday, March 27th, 2013

Guest post by Tim Anderson, Foster School and Certificate of International Studies in Business alumnus

Tim AndersonAfter graduating with degrees in business administration and Japanese linguistics as well as completing Certificate of International Studies in Business’s (CISB) Japan track program, I honestly didn’t think I’d end up living in Shanghai, China for the past nine years. However, ending my undergraduate studies on the eve of a burgeoning recession in the U.S., and a full-blown recession in Japan, it seemed like the path I’d set myself up for wasn’t so clear cut anymore.

At first, I was considerably lucky and managed get a nice job working in the marketing department at an international PR firm located downtown by the Pike Place Market. The experience was great and taught me a lot, but as good as it was, it still wasn’t what CISB and the Foster School of Business trained me to do: be a truly international entrepreneur.

About a year into that first real job, I was given an opportunity to help start up a language school in the city of Shanghai. Admittedly I was nervous about taking the offer because although I had spent time in Japan and a couple other parts around Asia as a student, I had no idea what to expect of China. In the end though, my love of Asia proved to be overwhelming so I packed my bags for a new life in a new place with a new language to learn.

The people I’ve met and business challenges I’ve overcome in the past nine years has made my decision to live here well worth it. Since moving here, I’ve found my place amongst the locals as well as the expat community, and have really been able to put my business studies to work. I’m currently managing the marketing operations for an international clothing brand that is trying to break into the China mainland market. The business environment in China is fast-paced and filled with unforeseeable challenges, yet extremely rewarding if know how to play your cards right.

I can’t thank CISB and the Foster School of Business enough for preparing me for the wild journey my life has taken this past decade. I hope many future graduates will be inspired to challenge their comfort zone and follow the path less traveled as I and other alumni have done. In the end, it’s especially gratifying to know I am part of a community of CISB and Foster graduates who are also experiencing what I am experiencing, connected by a common bond.

Learn more about the Certificate of International Studies in Business Program.

It’s about the journey in Granada

Friday, March 22nd, 2013

Guest post by Sam Mutty, Foster senior and Certificate of International Studies in Business student

GranadaThroughout my life I’ve been blessed with opportunities to travel the world, from the rural towns of Ecuador to the city of Novosibirsk, still recovering from the fall of the Soviet Union. With each trip abroad I’ve been given a new perspective on the world, how I relate to those around me and ultimately how I define myself. However, after all the experiences I’ve had around the globe, nothing has been comparable to the time I’ve spent and what I’ve learned in Granada. A picturesque city nestled in the rolling hills of Andalucía; the whitewashed houses of Albayzín stretch up toward the sky on one side and the snow-capped peaks of the Sierra Nevada on the other. There’s life everywhere in the city and a vibrant, optimistic attitude despite the current state of the Spanish economy. A quick stroll through the streets is like walking through an urban art gallery, from the ultra detailed murals of “el niño de las pinturas” to the political graffiti claiming that student scholarships are equivalent to the mythical unicorn. Yet, even though the city itself has so much charm about it, what I’ll take away most from my experience here can’t be captured in photographs.

I’ve gone through the typical ups and downs of traveling abroad, the initial excitement to the bout of homesickness and ultimately realizing just how blessed I am to have this opportunity. Overcoming the language and cultural barrier to really connect with people is by no means an easy task, but through it I’ve gained a new understanding of cultural differences and how they affect interactions between people. At first glance I don’t appear particularly different than any Spaniard, and have even been mistaken for one a few times, but there’s no doubt that differences—from the songs we learn as children to our native language—have left me feeling like an outsider on more than one occasion. However, rather than try to avoid these instances, I’ve learned to actively seek them out. I live in an apartment with three Spaniards, spend my siestas eating lunch and drinking coffee with Spaniards and go out with Spaniards. While I miss the occasional joke, and am often the brunt of them, I wouldn’t dream of trading my experience for a more Americanized one. Not only has my Spanish vastly improved but I’ve had a glimpse of the time and energy it takes to fully assimilate into a foreign culture.

The experience I’ve had in Granada has made me much more open to different cultures and viewpoints. I’ve learned that when communication and common ground can be hard to come by, sometimes a smile or quick joke is all it takes to make a connection. No matter where we come from or what experiences we’ve had, we all share a basic human nature and are social beings. Whether we’re in school, at work or walking down the street, the differences between us shouldn’t drive us apart, but be appreciated and celebrated. All it takes is one person taking the initiative. I encourage anyone interested in studying abroad or exploring other cultures to take that first step and see where it takes you. The old cliché, it’s not the destination but the journey, couldn’t apply more to this type of experience. Open your mind, put yourself out there and see what you can learn about the world and yourself.

Sam is studying abroad through the Certificate of International Studies in Business (CISB) Program.

Mad about Montpellier

Monday, March 18th, 2013

Guest post by Kelly Nealson, junior and Certificate of International Studies in Business student

Kelly Nealson

Kelly is second from the right.

When the clock struck midnight on January 1, I found myself ringing in 2013 somewhere over the Atlantic Ocean on a one way flight to Montpellier, France. Despite the fact that I had been planning to study abroad before I knew which university I was going to attend, I was nervous. Would six years of French, countless hours in the UW International Programs and Exchanges office, and months of mental preparation be enough to survive six months of living and learning in a foreign country? Would I ever be able to feel at home where I was headed? I can remember sitting on that plane, alone and a bundle of apprehension.

Now, over two months into my study abroad experience, I can say with confidence, while I doubt I could have ever been fully prepared for what awaited me, I could not be having a more incredible experience abroad. I can’t say it’s been easy to jump into taking five classes entirely in French or that navigating the French university and government administrations has been simple for me. I can say, however, that I have made so much progress with my French, made great friends, and most of all, made this city my home. Living in Montpellier has given me the chance to improve my language skills, expand my horizons, and ultimately have a much better perspective on what I want to do in the global business world.

Learning and living my day to day life in French has given me the opportunity to see and experience the world in a different way. The French way of life is slower and calmer than the American style I am used to. It is much more focused on taking time to enjoy the little things, like starting the day with petit dejeuner (breakfast) in a café or sitting in a park in the sun with friends in the afternoon. At this point in my experience, I am surprised now and then how everyday life in France has become so normal. The four of us UW students who are here for spring semester all live in the student dorms, cook our own meals and live and go to school like any other French student. Though dorm life is not exactly glamorous, living so independently in France has really helped me feel like I can more fully integrate into the culture. We have had the opportunity to travel around France during so many of our long weekends and, most recently, spent our break traveling around Spain.

I cannot emphasize enough how glad I am that I took advantage of the study abroad experiences UW provides. Being a part of the Certificate of International Studies in Business Program (CISB) gave me the opportunity to more easily build studying abroad into my academic plans and I am grateful for it. Spending the second half of my junior year abroad has turned out to be just what I needed to take a step back from the UW business environment and gain some perspective by spending some time in other cultures. It has shown me I ultimately want to steer my career path so I can work abroad someday. I’ve definitely come a long way since getting on the plane to come to France, and I can’t wait to see what the next few months have in store.

Learn more about the Certificate of International Studies in Business Program.

Students present business strategy in Chinese

Monday, February 4th, 2013

Business Language Competition - Kanghee Jeon, Alex Birch, Benjamin ChowCase competitions are an incredible skill builder for undergraduate business students – they require students to work as consultants on a real company and business challenges, they are given limited resources and time to create a solution, and then they are asked to present these solutions to a panel of corporate judges. Now, imagine doing this in a second language. This Fall, three Certificate of International Studies in Business (CISB) students studying Mandarin as a second or third language competed in the Chinese Track of the BYU Business Language Case Competition.

Kanghee Jeon, Alex Birch, and Ben Chow spent two weeks studying a case written in Chinese on Pepsi Company and preparing their presentation and executive summary all in Chinese. The team considered three countries in which Pepsi Company might expand. After assessing various economic factors, their solution was to enter the Chinese market. Their plan was to “penetrate not only beverages but also the food market which could be Pepsi’s competitive advantage over Coca Cola Company,” said Kanghee.

The team competed in three rounds at Brigham Young University, and they received outstanding feedback from the judges about the depth of their analysis and solution. Judges commented that they “loved how the presentation started with recommendations instead of analysis,” and that the students had a “great understanding of Chinese culture and financial environment” as well as “great leverage on business terms.”

One of the UW student competitors, Kanghee Jeon, said “I was very excited to do the case competition in a second language (or third for me).  Even though I was worried about my Chinese language skills, while preparing for the competition, I learned lots of new vocabulary and phrases. I am a lot more confident in speaking in Chinese after the competition. Additionally, it was a great opportunity for me to meet judges and other students from different schools.”

Kanghee would highly recommend participating in a business language competition to other students: “This is such a unique experience … You will get to build your teamwork, problem solving, time management, leadership, and language skills. It was challenging, but very rewarding!”