Tag Archives: banking

Banking and global business: an alumna’s perspective part 2

Jennifer Wallis is the Division Manager for Chase Commercial Middle Market Banking for the Eastside, North Puget Sound and Western Canada. Jennifer is a Foster MBA alum and member of the Global Business Center’s Global Business Advisory Board.

Tell us a bit about your career in Banking. What do you like the most about your position? Which aspects are the most challenging?
I came directly out of the Foster School and went to work for Wells Fargo as a banker to Middle Market companies. Middle market is defined in this case as companies that have annual revenues between $20MM and $1B. I coordinated a team of people to provide a full suite of financial services to middle market companies including credit, investments, cash management, and international financial and trade services. Based on my education and interests I specialized in banking companies that had an international component.

Later I had the opportunity to move to London with the bank to build the Financial Institutions business in the UK, Western Europe and South Africa. In this position I traveled a great deal and was in Europe during the worst of the financial crisis.  It was an anxious time. We were all trying to understand the quality of assets held on each other’s balance sheets. Some of my banking partners in Europe had purchased US mortgage assets via special investment vehicles to invest their excess cash and many of those investments included sub-prime assets. Ireland, Greece and Italy were in my territory and each of these countries was showing signs of strain. Banks became cautious about overnight lending to one another and so the ECB and the Bank of England stepped in as did the FED in the USA. It was a fascinating, yet incredibly tense time.

In 2011 I chose to move back to Seattle to be close to my grown children. With the move I accepted a position with JPMorgan Chase back in the Middle Market and am currently the Division Manager for Commercial Middle Market Banking for the Eastside, North Puget Sound and Western Canada.

Banking financial institutions in Europe was fascinating but I also enjoy the middle market which is why I returned to it. While financial institutions are quite similar, middle market companies are quite different. They are involved in diverse industries, offer distinctive products, local and global, and large and small.  Their competition varies as does their competitive advantage in the market in which they conduct business. It is the banker’s responsibility to know his/her client’s business thoroughly – and this is the most interesting part of my job.

The most challenging part of my business is competitively providing what a client needs while maintaining an adequate risk profile for the bank.

What would you tell business students about the world of global business?
One of my managers once said, “Everyday the world is getting more global.” While that sounds a bit obvious, it is accurate! These days almost all business has some global component. We get closer and more integrated each year across borders. My advice to business students is to take advantage of opportunities to move beyond your own country and learn all you can. I’m sure they all understand that top management in most companies must have some understanding of global business. There are great opportunities out there in the world, but barriers and pitfalls remain. A strong manager is not naïve about these challenges but is aware of them so he/she can guide his/her business to take advantage of a world full of opportunities.

Read more about Jennifer’s background and experiences.

Banking and global business: an alumna’s perspective

Meet Jennifer Wallis, Division Manager for Chase Commercial Middle Market Banking for the Eastside, North Puget Sound and Western Canada. Jennifer is a Foster MBA alum and member of the Global Business Center’s Global Business Advisory Board.

What were you like as a young person that set the stage for your career?
I didn’t expect to have a career in banking. As a young person I had other interests aside from money. I loved to read and learn about places outside of the USA. We had a number of books in the house that fed this interest. As I grew older, I purchased used travel books from Fodor’s and Lonely Planet and would read them as others would read novels. Throughout school I studied language (French, Spanish, Italian, and German). I majored in International Studies at the University of Washington gaining a BA from the Jackson School.

What made you decide to get an MBA, and what were your most valuable experiences at Foster?
I decided to get an MBA because I was returning to the workforce after time off to raise a family. I felt I would be better situated for a strong career with an MBA. I concentrated on Finance, but also earned a certificate in International Business while in the program. My most valuable experiences at Foster have to be the international experiences. I studied in Bangalore, India in my second year and traveled to Indonesia with the first MBA study tour. Even though I tried to prepare by reading as much as I could prior to being on the ground, I always ran into the unexpected. The learning that takes place during these experiences is not necessarily focused on what you would expect to learn in an MBA course. That was why the experiences were so valuable to me.

Can you tell us about the international places you’ve lived, worked, or studied, and some of the things you’ve learned through your global experiences?
While in school I lived and studied in Costa Rica and India. I traveled to Indonesia and China with the Foster school MBA study tours. I worked and lived in the UK and covered the UK, Scandinavia, Western Europe, Greece, Cyprus and Africa and spend considerable amounts of time in each country. I learned that you can never underestimate the impact of culture in business or in personal interactions. I always assume that I know this, but then I will unexpectedly encounter a misunderstanding or simply a different way of looking at things that I did not expect.

Read more about Jennifer’s experience working in Europe during the financial crisis.

Female bankers in Indian pay it forward

Guest blog post by Cate Goethals, UW Foster School of Business lecturer

Why do more women hold top banking positions in India than anywhere else in the world—including the US? My students and I went to India in September 2010 to study women’s leadership at all levels of society, including to get an answer this question.

India is a country where women are widely undervalued—a bride is burned every two hours. And where, equally counterintuitive, far fewer women go into banking, so the pool of qualified females is smaller.

Abonty Banerjee, general manager of global operations at Indian bank ICICI

Abonty Banerjee, general manager of global operations at Indian bank ICICI

Our first visit was with top female executives at ICICI Bank in Mumbai, the country’s largest private bank.  ICICI has been the training ground for most of the top women in Indian banking. Why? It grew rapidly beginning with India’s economic reforms in 1991, providing opportunities for women. It also paid less than other banks and so attracted proportionately fewer men than other banks.

“We don’t do anything special for women,” says CEO Chanda Kochhar. “But we are in a way special because we don’t have any biases. When it’s an employee, we go by the merit of the employee. When it’s an entrepreneur, we go by the merit of the entrepreneur.”

Women also work harder even in an organization of hard workers, explains Abonty Banerjee, general manager for ICICI’s global operations. “We work very long hours, typically 12 hours per day, six days per week. That is a function of our population. If you don’t do it, there are so many others to fill the job.” There is no daycare, though relatives often babysit. Women are generally expected to manage households and children regardless of career. “Women succeed because they work harder at home and at work.”

Indian banker Veena Mankar discusses women in leadership with Foster students

Indian banker Veena Mankar discusses women in leadership with Foster students

We also visited with one of ICICI’s prominent alums, Veena Mankar. Veena founded Swahaar (“self-support” in Hindi), a bank and finance organization dedicated to making tiny loans to Mumbai’s urban poor—especially women—and teaching them how to manage money.

Inspired by the plight of her own household help, Veena is determined to make a difference in the lives of poor women. The challenge, she says, is to change their mindsets, to convince them they are as deserving as men and that their daughters as well as sons should be educated. Once they realize this, their girls often go to college, marry later, delay childbearing and have healthier children, thus ensuring a better life for future generations and the community.

This is where it comes full circle. Highly-educated and affluent women in banking use their success to change the context for women at other levels of society. “It’s not just about giving a woman a loan. It’s about giving her a place in society and her family,” explains Veena.

For background and a comparison of women in American vs. Indian banking industry, I recommend these New York Times articles: Female Bankers in India Earn Chances to Rule and Where Are the Women on Wall Street?

Cate Goethals, University of Washington Foster School of Business lecturer and Seattle consultant, leads global business seminars and study trips focused on women and international business. She has taught at the UW Foster School for more than 20 years—including a class called “Women at the Top” that was named one of the 10 most innovative MBA classes in the country by Forbes in 2010.