Hall Health Center Leads State in Patient Survey
Hall Health Center is one of Washington’s highest-rated primary care clinics according to a 2018 statewide survey, conducted by the Washington Health Alliance, a non-profit organization that works to help Washington residents make informed health care decisions.
Hall Health scored better than average in all five of the survey’s dimensions of patient experience:
- Timeliness of care and information
- Provider communication
- Care coordination
- Helpfulness of office staff
- Overall provider rating (a composite score that included listening carefully, showing respect, explaining things in a way that is easy to understand, and spending enough time with patients)
Hall Health was one of only 11 clinics (out of 114) primary care clinics that scored better than the state average on all 5 measures in the survey.
Hall Health has led the state in patient experience metrics since 2012, when the survey began.