Primary Care Clinic

Contact Us

Phone

(206) 616-2495

Fax

(206) 221-0922

Hours

Monday – 8AM-5PM

Tuesday – 9AM-5PM

Wednesday – 8AM-5PM

Thursday – 8AM-5PM

Friday – 8AM-5PM

Closed Saturday, Sunday and UW holidays

In crisis?

  • Call us at (206) 583-1551 (M-F 8am-5pm)
  • Call King County Crisis Line (206) 461-3222 (after hours and weekends)
  • Read more about what to do if you have an urgent need

The Primary Care Clinic at Hall Health provides comprehensive acute and chronic care to all members of the community, with the exception of newborns and infants. Our provider staff of Physicians (MDs), Nurse Practitioners (ARNPs), and Registered Nurses (RNs) are committed to helping you stay healthy and to treating your health concerns and illnesses in a timely manner. Our goal is a happy and healthy you!

Contacting Your Provider

You can reach your provider by:

  • Contacting the Medical Assistant your provider works with (see Meet the Staff below)
  • Emailing your provider through eCare
Services
We do our best to provide professional and timely care to those we serve. If you have chronic health problems or concerns, we encourage you to establish ongoing care with one of our physicians (MDs) or nurse practitioners (ARNPs) as your primary care provider (PCP). We offer care for a wide range of problems:

  • Acute problems such as flu, abdominal pain, backaches and bladder infections
  • Treatment for depression, anxiety and stress-related illness
  • Skin problems such as rashes, warts and acne
  • Routine gynecology such as Pap tests, contraception and vaginal infections
  • Preventive health care such as screening for sexually transmitted diseases, HIV, cholesterol, cancer and high blood pressure
  • Chronic problems such as asthma, diabetes, high blood pressure, headaches and depression
  • Physical exams (If you need forms signed for a required medical evaluation, be sure you mention this when making the appointment. Special instructions and charges apply.)
  • Recreational scuba diving medical exams
  • Commercial driver physical exams

Consulting Nurse services

Consulting Nurse services are available for all UW students and established non-student patients of Hall Health. Our nurses cannot give advice to the general public. If you are concerned that you or a family member has a health problem that requires prompt attention, we encourage you to call one of our Consulting Nurses at (206) 221-2517, during our regular business hours, 8am-5pm Monday through Friday. Often, one of the nurses can speak with you right away, but there may be times when you will be asked to leave a telephone number where you can be reached. It is our goal to respond to all calls within two hours.

After hours care

For urgent medical advice when Hall Health Center is closed, please call the Harborview Medical Center Community Careline at (206) 744-2500.

Prescription refills and renewals

If you have refills remaining on your prescription, please contact your pharmacy directly and have your prescription number (located on the bottle) ready to give to the representative. If you have no remaining refills on your prescription, contact your pharmacy directly, and we will consult with your provider to arrange for a renewal of your prescription. You will be notified only if the prescription CANNOT be filled. Please allow two working days for the processing of your prescription renewal requests.

Meet the Staff

The Primary Care Clinic organizes its providers into teams so as to offer you with prompt, coordinated care.  Teams are made up of physicians (MDs), Advanced Registered Nurse Practitioners (ARNPs or nurses with graduate level training) and medical assistants (MAs).  Read more about the different types of provides at Hall Health.

Purple Team

Gold Team

Blue Team

Green Team

Links

FAQs

What is a Primary Care Provider?

Why primary care providers?

Primary care providers (or PCPs) are physicians and Nurse Practitioners who deliver comprehensive health care in the clinic setting. This means they take care of a wide variety of problems – acute medical illnesses such as common colds, sinus infections, stomach problems, and skin rashes, for example, but also more chronic health problems like acne, depression, asthma, high blood pressure, and allergies.

Primary care providers also do physicals and annual women’s health care examinations, counsel their patients on healthy lifestyle choices, and recommend and prescribe birth control pills and other medicines. In sum, they provide total health care and work closely with specialists in other fields of health and medicine to keep their patients (you!) healthy.

We urge each patient of Hall Health Center to develop a relationship with the provider of their choosing. The more you and your provider get to know each other, the more personalized and satisfying the care can become. Please ask any of our staff at any time if you have a question about how and when to pick a primary care provider for your ongoing health care.

Scheduling with your provider

To schedule an appointment with a Hall Health Primary Care Clinic or Family Health Clinic provider, contact our Patient Service Center.  If you are an established patient, you may also schedule through our eCare system. If you have difficulty scheduling an appointment with your primary care provider, please call your provider’s medical assistant (MA) directly.

How can I get in touch with my healthcare provider team?

The telephone number for the medical assistant partnered with your healthcare provider is in the Meet the Staff section above. If you are enrolled in eCare, you can securely and privately send an online inquiry your provider team.

I think I might be pregnant. How can you help me?

You can go in person to the Patient Service Center and ask to talk with the Consulting Nurse without an appointment. The Consulting Nurse will talk with you and can order a pregnancy test. The results are usually available the same day. If you are pregnant, the Consulting Nurse can provide you with referrals to outside providers for abortion care or assist you in finding a prenatal care provider. Hall Health Center’s own obstetrician-gynecologist provides prenatal care in the Women’s Health Clinic with delivery at the University of Washington Medical Center (UWMC).

Additional resources

  • Contact our Patient Service Center
  • Backline offers over-the-phone counseling for women to talk about a current pregnancy, past experiences with abortion, adoption, or pregnancy loss, or address challenges with pregnancy or parenting.
  • If you plan to continue with your pregnancy or are trying to get pregnant, the most important advice is to stay as healthy as possible. Read about boosting your chances for a health pregnancy.
  • If you are an expectant mother attending school or working at the UW, you’ll be glad to know about the Hall Health lactation station.
I think I might be depressed. How do I get help?

Depression can affect anyone at any time. You can schedule an appointment in our clinic for an evaluation by phone, or, if you are an established patient, by eCare. Read more about depression.

 

I have a question about my medical record and release of information
Why is it important to maintain a medical record? Each time you visit a Hall Health Center provider, a record of your visit is made. Typically this record contains your symptoms, examination and text results, diagnoses, treatment, and a plan for future care or treatment. This information, often called your health or medical record, serves as:

  • The basis for planning medical care and treatment
  • A means of communication among the many health care professionals who contribute to your care
  • A legal document describing all the health care received by the patient
  • A source of data for research and planning
  • A means by which you or a third-party payer can verify that the services billed are actually provided

Who maintains my Hall Health Center medical record? Hall Health Center maintains an individual and confidential medical record for each person receiving care. Who owns my medical record? (Please note: laws may vary from state to state) Your health record is the physical property of the healthcare provider/facility but you have a right to:

  • Review and/or have a copy of that record
  • Ask to have your medical record corrected
  • Not have your medical information disclosed to others unless you direct us to do so or unless the law authorizes or compels us to do so

Can my medical record be disclosed without my authorization? Yes, there are state laws, which provide disclosure without patient authorization but every effort is made to get a written authorization from the patient prior to release.

Examples: Referrals to another provider, court orders, and insurance companies for billing purposes. How can I request a review of my medical record? Contact your clinic/provider to set-up time to review your record. When you come in to review your record, you will be asked to sign a written Authorization to Release Medical Records. For Mental Health Clinic records, contact the clinic or your provider. When you come in to review your record you will be asked to sign a written authorization. How do I request a personal copy of my medical record? See the Medical Records Department page for forms and instructions. How do I request a transfer of my medical record to another provider or facility See the Medical Records Department page for forms and instructions. Is there a charge involved? See the Medical Records Department page for charges. How long does it take to process a release of information? See the Medical Records Department page for information on processing times. How long will HHC maintain my medical record? According to Washington State law, medical records must be kept 10 years from the last date of encounter or 10 years after the patient is 18 years of age, whichever is longer. (The retention cycle may vary from state to state. Check with your provider or health care facility for specific information.)

Additional resources

There are many organizations that provide information to health care consumers related to medical records.  If you have any questions or concerns related to your medical record you may contact your provider or clinic. Some health care facilities have a medical records department that can address your questions or concerns.

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