{"id":112,"date":"2018-02-14T04:36:23","date_gmt":"2018-02-14T04:36:23","guid":{"rendered":"http:\/\/depts.washington.edu\/hscss\/wordpress\/?page_id=112"},"modified":"2021-04-01T17:10:16","modified_gmt":"2021-04-01T17:10:16","slug":"faq","status":"publish","type":"page","link":"http:\/\/depts.washington.edu\/hscss\/faq\/","title":{"rendered":"How do I &#8230;"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"112\" class=\"elementor elementor-112\">\n<div class=\"elementor-inner\">\n<div class=\"elementor-section-wrap\">\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-77f09160 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"77f09160\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-row\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-38edd7e7\" data-id=\"38edd7e7\" data-element_type=\"column\">\n<div class=\"elementor-column-wrap elementor-element-populated\">\n<div class=\"elementor-widget-wrap\">\n<div class=\"elementor-element elementor-element-1fb5cc01 elementor-widget elementor-widget-text-editor\" data-id=\"1fb5cc01\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-text-editor elementor-clearfix\">\n<h3 id=\"ITServices\">Information Technology Services<\/h3>\n<p>Q: Receive help on an IT issue I am having?<\/p>\n<p>A: Customers experiencing desktop support issues should contact <a href=\"mailto:csshelp@uw.edu\">csshelp<\/a>. The CSS IT team will:<\/p>\n<ol>\n<li>Work with you to understand the issue and troubleshoot until the issue has been resolved.<\/li>\n<li>Send you email updates about the status of your issue until the issue has been resolved.<\/li>\n<li>If the issue is not supported by our CSS IT team, we will make every effort to connect you with the appropriate team to help resolve your issue.<\/li>\n<\/ol>\n<p>Please contact <a href=\"mailto:csshelp@uw.edu\">us<\/a> if you have questions about our services and how we can best support your needs.<\/p>\n<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Information Technology Services Q: Receive help on an IT issue I am having? A: Customers experiencing desktop support issues should contact csshelp. The CSS IT team will: Work with you to understand the issue and troubleshoot until the issue has been resolved. Send you email updates about the status of your issue until the issue&#8230;<\/p>\n<div><a class=\"more\" href=\"http:\/\/depts.washington.edu\/hscss\/faq\/\">Read more<\/a><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"http:\/\/depts.washington.edu\/hscss\/wp-json\/wp\/v2\/pages\/112"}],"collection":[{"href":"http:\/\/depts.washington.edu\/hscss\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/depts.washington.edu\/hscss\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/depts.washington.edu\/hscss\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"http:\/\/depts.washington.edu\/hscss\/wp-json\/wp\/v2\/comments?post=112"}],"version-history":[{"count":19,"href":"http:\/\/depts.washington.edu\/hscss\/wp-json\/wp\/v2\/pages\/112\/revisions"}],"predecessor-version":[{"id":890,"href":"http:\/\/depts.washington.edu\/hscss\/wp-json\/wp\/v2\/pages\/112\/revisions\/890"}],"wp:attachment":[{"href":"http:\/\/depts.washington.edu\/hscss\/wp-json\/wp\/v2\/media?parent=112"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}