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The Department of Health Services is the home for an extraordinarily talented and productive group of faculty and students. Their interests are far-ranging, but all share the aim of discovering ways to improve the effectiveness and equity of society's efforts to improve the health of the population.
William L. Dowling

Professor Dowling served as Chair of the Department of Health Services from 1994-2008. He was first appointed to the faculty in 1974, serving as Director of the MHA Program until 1981. From 1981 to 1994, Dowling was employed as Vice President for Planning and Development in the corporate headquarters of the Providence Health System where he was responsible for system strategic planning, linking system and institutional planning, and government affairs. He returned to the University in 1994. Dowling's main interests are in the development and execution of strategy in health care organizations and in understanding factors that affect organizational performance.

Research Interests:
The relationships between the changing environment of health care, the strategic and structural responses of health care organizations, their management, and their performance; management practice in health care organizations; physicians in management and leadership roles; the medical home model of primary care; rural health care

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Contact Information


office:   H-690, Health Sciences Building

School of Public Health
University of Washington
Seattle, WA 98195

campus box:   357660
voice:   206-616-2929
fax:   206-543-3964


PhD   University of Michigan, 1971   (Medical Care Organization)
MA   University of Michigan, 1970   (Economics)
MBA   University of Chicago, 1961   (Business (Hospital Administration))
BA   Duke University, 1959   (Business Administration)

Teaching   (Department of Health Services Courses)

  • HSERV 591
    COPHP PBL Core Curriculum - Year 2
  • HSMGMT 510
    Organizational Behavior and Human Resource Management
  • HSMGMT 562   (Certificate in Medical Management)
    Strategic Management of Health Care Organizations
  • HSMGMT 562
    Strategic Management of Health Care Organizations

Recent Publications

Dowling WL. The "community-oriented" IHCO: how viable? Front Health Serv Manage. 1996 Summer;12(4):57-62.  PMID: 10156174

Wong B, Dowling WL. Organizing and sizing an integrated delivery system: building a common strategic vision for hospitals and physicians. Health Syst Lead. 1994 Apr;1(2):31-6.  PMID: 10140244

Durbin S, Haglund C, Dowling W. Integrating strategic planning and quality management in a multi-institutional system. Qual Manag Health Care. 1993 Summer;1(4):24-34.  PMID: 10131008

Dowling WL. The insurance industry's role in reforming delivery. Front Health Serv Manage. 1992 Fall;9(1):36-40.  PMID: 10120465

Conrad DA, Dowling WL. Vertical integration in health services: theory and managerial implications. Health Care Manage Rev. 1990 Fall;15(4):9-22.  PMID: 2266012

view books/publications in WorldCat

Dissertation, Thesis & Capstone Committees (recent HSERV graduates)

Member, capstone for Colin Goldfinch
Medicaid strategic planning at Group Health

Chair, capstone for Britt Carlson
A case study of selected primary care practices participating in the Washington Patient-Centered Medical Home Collaborative

Chair, thesis committee for Nelly Kinsella
Healthcare reform and King County community health centers: An analysis of organizational strategic planning


Clinical Integration
PI. Literature review on approaches to integrating patient care services, formal clinical integration models, factors that facilitate and impede clinical integration, and "best practices". Center for Health Management Research.


Member, Board of Directors; Chair, Accreditation Council
Member, Advisory Council, Basic Health Plan
Member, Steering Committee, King County Health Action Plan
Faculty Associate; Member, Higher Education and Research Committee; Member, Programs, Products and Services Committee


  • It's Not All Coffee and Computers as Health Care Innovation Thrives in Washington State (Workforce, 09/24/2012)