Faculty

faculty photo
William L. Dowling
Professor
The Department of Health Services is the home for an extraordinarily talented and productive group of faculty and students. Their interests are far-ranging, but all share the aim of discovering ways to improve the effectiveness and equity of society's efforts to improve the health of the population.
PhD  
University of Michigan, 1971
Medical Care Organization
MA  
University of Michigan, 1970
Economics
MBA  
University of Chicago, 1961
Business (Hospital Administration)
BA  
Duke University, 1959
Business Administration

Department of Health Services Program Affiliations:
  -  Health Care and Population Health Research Track, (MPH program)
  -  Master of Health Administration Program
  -  Community-Oriented Public Health Practice
  -  Health Policy Analysis and Process Track, (MPH program)

Professor Dowling served as Chair of the Department of Health Services from 1994-2008. He was first appointed to the faculty in 1974, serving as Director of the MHA Program until 1981. From 1981 to 1994, Dowling was employed as Vice President for Planning and Development in the corporate headquarters of the Providence Health System where he was responsible for system strategic planning, linking system and institutional planning, and government affairs. He returned to the University in 1994. Dowling's main interests are in the development and execution of strategy in health care organizations and in understanding factors that affect organizational performance.

Contact Information
(office)  H-664, Health Sciences Building
School of Public Health and Community Medicine
University of Washington
Box:  357660
Seattle, WA 98195
(voice)  206-616-2929     (fax)  206-543-3964
dowling@u.washington.edu
Teaching Interests
Strategic management of health care organizations, management and organization theory applied to health care organizations; managed care, the U.S. health system.
  • HSERV 591, Management (COPHP program)
  • HSERV 511
    Introduction to Health Services and Public Health
  • HSERV 511
    Introduction to Health Services and Public Health
  • HSMGMT 510
    Organizational Behavior and Human Resource Management
  • HSMGMT 562
    Strategic Management of Health Care Organizations
  • HSMGMT 562   (Certificate in Medical Management)
    Strategic Management of Health Care Organizations
Research Interests
The relationships between the changing environment of health care, the strategic and structural responses of health care organizations, their management, and their performance. Management practice in health care organizations. Physicians in management and leadership roles.
Projects
Clinical Integration
PI. Literature review on approaches to integrating patient care services, formal clinical integration models, factors that facilitate and impede clinical integration, and "best practices". Center for Health Management Research.
External Funding (sampling of current and past involvement)
Best Managed Care Practices for Children with Chronic Conditions
AHRQ - Agency for Healthcare Research and Quality
PI:   Connell           Dates:    07/1999 - 08/2004
The aim of this project is to identify and measure how the structural characteristics, incentives, and quality assurance efforts of managed care organizations affect 1) quality of care, 2) health and functional status, 3) satisfaction with care, 4) consumer knowledge and 5) self-efficacy among children with chronic conditions in western Washington State.

Analysis of Micro-costs of CABG
VA Puget Sound Health Care System - HSR&D
PI:   Dowling           Dates:    01/1999 - 07/2001
Analysis of data concerning the cost-effectiveness of Coronary Artery Bypass Grafts.

Web-based Training in Public Health Informatics
Association of Schools of Public Health
PI:   Dowling           Dates:    07/1999 - 09/1999
Production of a training course in public health informatics


Selected Publications

Dowling, WL. Hospitals and Health Systems. In: HEALTH SERVICES AND MEDICAL CARE. Williams, SJ & Torrens, PR (eds). 6th ed. Wiley. 2001.

Zuckerman, HZ & Dowling, WL. The Managerial Role. In: HEALTH CARE MANAGEMENT--ORGANIZATION DESIGN AND BEHAVIOR. Shortell, SM & Kaluzny, AD (eds). 4th ed. Delmar, 2000.

Dowling, WL. Strategic alliances as a structure for integrated delivery systems. In: INTEGRATED DELIVERY SYSTEMS--CREATION, MANAGEMENT, AND GOVERNANCE. Conrad, DA (ed). HAP. 1998.

Dowling, WL. The 'community-oriented' integrated health care organization: How viable? Frontiers of Health Services Management. 1996;12(4):57-62.

Dowling, WL. Market forces are driving managed care into the fast lane of the health care system. Washington Public Health. 1995;13:34-35.

Links
Member, Board of Directors; Chair, Accreditation Council
Commission on Accreditation of Healthcare Management Education
http://www.cahmeweb.org/
Member, Advisory Council, Basic Health Plan
Washington State Health Care Authority
http://hca.wa.gov/
Member, Steering Committee, King County Health Action Plan
Public Health - Seattle & King County
http://www.metrokc.gov/health/
Faculty Associate; Member, Higher Education and Research Committee; Member, Programs, Products and Services Committee
American College of Healthcare Executives
http://www.ache.org/