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Alumni Profile

Susan Hernandez - Postdoctoral Fellow, Veterans Health Administration

Susan Hernandez - Postdoctoral Fellow, Veterans Health Administration

Dr. Susan Hernandez earned her MPA in Health Policy and Management from New York University in 2008. During her doctoral studies at University of Washington, she worked closely with her Chair, Dr. Paul Hebert, to complete her dissertation "Assessing organizational characteristics for effective patient-centered health system reform and innovation" before graduating in 2015. 

During her doctoral studies, Dr. Hernandez was a trainee on the Agency for Healthcare Research and Quality (AHRQ) grant. She subsequently worked as a research assistant on two projects for Dr. Doug Conrad: 1. evaluating the success of state and regional payment-reform efforts; and 2. patient-centered care innovations. She then worked with Dr. Paul Hebert on the national evaluation of the VHA’s Patient Aligned Care Teams. In 2013, Dr. Hernandez was an invited participant in TEDMED Live event held in Washington, D.C. and had an exclusive interview. 

Dr. Hernandez was awarded an Agency for Healthcare Research and Quality (AHRQ) R36 Dissertation Award for her project "A First Look at PCMH for Minority Veterans: Implementation and Utilization." The goal of the was to examine the role of race in the implementation of the Patient-Centered Medical Home (PCMH) program in Veterans Administration (VA) hospitals.

Dr. Hernandez currently works as a Postdoctoral Fellow at the Veterans Health Administration (VHA). She is also bilingual in Spanish and English.