INSTITUTE FOR INNOVATION IN INFORMATION MANAGEMENT


THE INFORMATION SCHOOL - UNIVERSITY OF WASHINGTON
 

   
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Michael Crandall

Michael Crandall is Chair of the Master of Science in Information Management program and a Senior Lecturer in the Information School of the University of Washington. Prior to joining the Information School in January of 2005, he spent four years as Technology Manager for the Bill & Melinda Gates Foundation's Libraries and Public Access to Information Program, with responsibility for software development, technical support and network deployment for over 40,000 public access computers in over 11,000 libraries across the United States. As part of this project, Mr. Crandall also initiated and managed the program grant for development of WebJunction, an international public access computing portal. Before this, Mr. Crandall was Manager of the Knowledge Architecture Group in Microsoft Information Services, responsible for design and management of the technical infrastructure and search services for Microsoft’s intranet portal site, MSWeb (2.2 million requests and 31,000 users per month), and the design, development, and management of a corporate taxonomy project to support content management and retrieval throughout the company. Prior to Microsoft, he worked at the Boeing Company on multiple projects related to information management and information architecture, including an internal real-time newsfeed, the intranet search engine and portal subject access tools, and the company library’s web site. He was a member of the Boeing Information Management Standards Board, the Web Advisory Board, the Knowledge Management team, and the Structured Information Objects (metadata schemas) Technical Working Group.

Mr. Crandall is a frequent speaker at industry and academic conferences (including KMWorld, Intranets, Internet World Forum, Asian Digital Libraries Conference, European Business Information Conference) and has participated in roundtables and symposia sponsored by the Montague Institute, Urban Libraries Council, Intel and TFPL. He has provided consulting services for the National Agricultural Library, Harvard Business School, the Council on Library and Information Resources, Caterpillar Corporation, CDM, and others. He is a member of the Dublin Core Metadata Initiative Board of Trustees, Access to Technology Justice Strategy Board, American Society for Information Science and Technology.