Nola Klemfuss: MHA Candidate, 2012
What brought you to the UW MHA Program?
I came to the UW MHA Program because I wanted a program that would provide learning application beyond the classroom. The Program develops our leadership skills through mentorships, internships, and group projects in the community.
What was your undergraduate major? What other educational experiences did you have before you came to the UW MHA Program?
I earned my undergraduate degree in psychology and a minor in art history at University of California, Berkeley.
What work experience did you have before coming to the UW MHA Program?
Before entering the UW MHA Program, I worked as a lab coordinator in a neuroscience research lab. My research projects covered various areas of behavior and cognition, and I worked with healthy participants and patients with brain damage.
What do you feel are the strengths of the UW MHA Program?
The Program really prepares its students to be confident and effective health care professionals. The faculty are experienced experts in the field, and they bring practical experience into the classroom. Also, because of their experiences in health care, we have access to a vast network of resources to diversify our education.
Are there any outstanding or unique experiences that you would like to share regarding the UW MHA Program? The UW MHA Program teaches technical skills, but there is equal commitment to developing social intelligence. Most of the curriculum is structured in teams, which allows us to develop our interpersonal skills in a real-world environment. I think this encourages us to be leaders that are creative problem solvers and excellent communicators.
What goals do you plan to pursue for your career in health care management?
I am interested in improving patient outcomes. I hope to ensure that all patients treated in hospitals are given the highest quality care in the most effective manner.
Is there anything you would like to share about your experience as a student at the University of Washington?
In the first quarter of our first year, we worked on an integrated group project coordinating with staff members at the University of Washington Medical Center. We developed process improvement plans that are being considered by management. I loved the opportunity to apply what I was learning while working to create actual progress.