Refund Policy for Student and Alumni Events
In the event that a person has registered and paid for an event but must subsequently cancel* the registration, the following policies and procedures apply.
* Written notice of cancellation may be submitted by email (mhap@uw.edu) or by post.
If written notice of cancellation is received by the MHA Program Office ten (10) or more business days before the event:
- the MHA Program can refund the event fee, less a $25 processing fee.
(NOTE: The MHA Program cannot refunds event fees of $25 or less.)
If written notice of cancellation is received fewer than ten (10) business days before the event, the MHA Program can either:
- accept a substitute registration (i.e. another person will attend the same event in lieu of the original registrant) or
- forward a credit in the registrant's name to be applied to a future event. the MHA Program can refund the event fee, less a $25 processing fee.
- If the event to which the registration is transferred is more expensive than the event cancelled, the registrant must pay the difference.
- Registration credits must be used within one year of the cancellation. Expired registration credit funds are forfeited to the MHA Program.
- When the registration credit is applied to a future event, the MHA Program cannot offer any refund should the registrant have to cancel that attendance, as well.
