Training Room  |
Presents key communication principles, and communication skills exercises:
- Open and closed-ended questions
- Direct and indirect approaches
- Problem solving patient concerns
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| Office Resources |
Find locating information, call providers and clients, and prepare a field itinerary. |
Field Visits |
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1. Laticia, a partner of someone who tested HIV+
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Working with a partial address, you use field investigation skills to find her apartment, and conduct a counseling session. |
2. Maria, a partner to someone who tested + to gonorrhea
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After referring Maria (who wants to see her own doctor), you review guidelines for discussing referrals with private physicians and document your visit. |
3. Miranda, a partner of client with primary syphilis
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Miranda, a suspected prostitute, hangs out at Burley's Bar. She's not there so you write a note to leave with the bartender, being careful to maintain confidentiality. |
4. Steve is married, with untreated secondary syphilis
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Steve's wife answers the door and wants to know the reason for your visit. You talk to Steve while preserving confidentiality. |
5. Tom tested HIV+ and missed his appointment for his results
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Tom's mother answers the door and wants to know why you're there. You must convince her to get Tom while maintaining confidentiality. |
Final Test |
Complete a test to see how much you've learned. Print out a report to review with your supervisor. |