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Contents - Topics Covered

Training Room

Presents key communication principles, and communication skills exercises:

  1. Open and closed-ended questions
  2. Direct and indirect approaches
  3. Problem solving patient concerns
Office Resources Find locating information, call providers and clients, and prepare a field itinerary.

Field Visits

Conduct 5 field visits.

1. Laticia, a partner of someone who tested HIV+

Working with a partial address, you use field investigation skills to find her apartment, and conduct a counseling session.

2. Maria, a partner to someone who tested + to gonorrhea

After referring Maria (who wants to see her own doctor), you review guidelines for discussing referrals with private physicians and document your visit.

3. Miranda, a partner of client with primary syphilis

Miranda, a suspected prostitute, hangs out at Burley's Bar. She's not there so you write a note to leave with the bartender, being careful to maintain confidentiality.

4. Steve is married, with untreated secondary syphilis

Steve's wife answers the door and wants to know the reason for your visit. You talk to Steve while preserving confidentiality.

5. Tom tested HIV+ and missed his appointment for his results

Tom's mother answers the door and wants to know why you're there. You must convince her to get Tom while maintaining confidentiality.

Final Test

Complete a test to see how much you've learned. Print out a report to review with your supervisor.

 

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