OMA&D Academic Counseling Services

July 15, 2019

Job Opportunity: Business Analyst

Business Analyst
Apply online at http://www.kingcounty.gov/jobs

King County is committed to equity and diversity in the workplace.
In addition, the county is committed to recruiting and maintaining a quality
workforce that shares our guiding principles: collaborative, service-oriented,
results-focused, accountable, innovative, professional and fair and just.

OPENING DATE/TIME: 07/03/19 12:00 AM (GMT -8:00)

CLOSING DATE/TIME: 07/16/19 04:30 PM (GMT -8:00)

SALARY: $3,320.80 – $4,209.60 Biweekly $86,340.80 – $109,449.60Annually

LOCATION: Multiple locations in King County

JOB TYPE: Career Service, Full Time, 40 hrs/week

DEPARTMENT: DJA – Judicial Administration

JOB NUMBER: 2019EH10241

SUMMARY:

The Department of Judicial Administration (DJA), also known as the
Superior Court Clerk’s Office, is an innovative, forward-looking agency using
technology to help perform tasks better, more efficiently and
reliably. DJA performs a variety of services for the Court, litigants and
the general public. DJA’s mission is to provide professional, high-quality
Superior Court record services and justice system programs, while ensuring
access to justice and integrity in the process.
 
DJA is seeking a Business Analyst who will be a dynamic trainer
throughout the department, a person who will define and document our business
functions and processes, will work with vendors, technology staff and business
staff to understand how technology can improve DJA’s business operations and
much more. We are looking for someone who can be a great leader, is organized,
detail oriented, customer focused with both interest and skill in improving
processes through optimal system performance. 
 
WHO MAY APPLY:  This position is open to all qualified King
County employees and the general public. 

WORK LOCATION: This position will be based
at the King County Courthouse, 516 Third Avenue, Seattle but will also travel
to the Juvenile Division at 1211 East Alder, Seattle, and to the Maleng
Regional Justice Center, 401 4th Ave. N, Kent, WA 98032.

WORK SCHEDULE: This position is exempt from the provisions of the
Fair Labor Standards Act, and is not overtime eligible. Work schedule is
normally Monday through Friday, 8:00 am to 5:00 pm.

ADDITIONAL MATERIALS REQUIRED:  A resume, letter
of interest
and answers to the supplemental questions are required
in addition to your application. Please answer the supplemental
questions
in detail and cite examples to support your responses where
appropriate. The Letter of Interest should detail your
background and describe how you meet or exceed the requirements listed in this
job announcement. (This will be used as a writing sample).

APPLICATION PROCESS: 
This exciting opportunity to join the Department of Judicial
Administration is open to all applicants. A King County
Application
, a resume and a letter of
interest 
that explains how your education and experience makes you the
best candidate for this position, are required. Also required are the
answers to the supplemental questions at the end of this job
announcement. 

Contact information:  If you have any questions about this position
please contact Teresa Bailey at 206-477-0768. If you have questions about the
recruitment process please contact Elvia Hackemiller at 206-263-9561.
 

JOB DUTIES:

  • Analysis of existing business processes and tools, and helping to design a future state model that supports our needs.
  • Lead teams or work with subject matter experts to study and analyze business requirements and alternative options for improvements for a variety of operational, procedural and management issues.
  • Monitoring system functionality and acting as a business and technical expert in solving referred issues from less experienced staff.
  • Act as a consultant and primary advisor to all levels of department leadership and project teams as a technical resource for cross-functional processes.
  • Performing data mapping in support of data conversion and integration work.
  • Analyzing and testing proposed system interfaces, enhancements, and upgrades prior to implementation.
  • Assisting with the development of acceptance criteria.
  • Support business teams and department committees in identifying and delivering business process improvements through the application of process improvement methodologies. Utilize knowledge of DJA systems and applications to suggest system design modifications and implementation to meet requirements.
  • Facilitating and helping to identify complex system changes; working with the change management team to assess potential system-wide impacts of proposed module configuration changes.
  • Preparing system documentation and training materials and assist with keeping documentation up to date.
  • Plan and perform assessment surveys to discover needs/requirements of processes and systems.
  • Actively working on the requirements traceability matrix to determine and track outstanding requirements on a wide variety of projects within the department.
  • Participate in the ongoing maintenance and support of internal systems, with the intent to streamline process and align with best practices.
  • Communicating to a variety of audiences.

EXPERIENCE, QUALIFICATIONS,
KNOWLEDGE, SKILLS:

A Bachelor’s degree in business or public
administration or related field and a minimum of two (2) years related business
process analysis and improvement experience, which includes
facilitation/leadership experience.
Or any combination of experience/education/training that provides the required
knowledge, skills, and abilities to perform the work.

  • Advanced knowledge of analysis, design, and development of a variety of business systems.
  • Knowledge of performance auditing and quality assurance management concepts and tools.
  • Knowledge of process improvement methods and techniques such as Lean and Six Sigma.
  • Knowledge of project management techniques and methodologies.
  • Knowledge of group dynamics and change management.
  • Knowledge of statistical concepts and theories.
  • Skill in leading process improvement workshops.
  • Skill as a team leader, trainer and facilitator.
  • Skill in conducting research and analyzing policies, rules, specialized or technical work processes and systems.
  • Skill in analyzing information, resolving complex analytical challenges, and making recommendations based on analysis.
  • Skill in utilizing auditing and quality assurance, diagnostic, and evaluation tools.
  • Skill in analytical thinking and collaborative problem solving.
  • Skill in planning, organizational techniques, and project management.
  • Skill in communication, including preparing clear, concise reports and making presentations to diverse audiences.
  • Skill in facilitating meeting with internal and external participants.
  • Skill in working with a variety of individuals from diverse backgrounds and maintaining collaborative relationships.
  • Skill in customer service.
  • Skill in using current office software programs including word processing, spreadsheet, database, presentation, and email.