OMA&D Academic Counseling Services

July 15, 2019

Judicial Services Division Manager

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OPENING DATE/TIME: 07/03/19 12:00 AM (GMT -8:00)

CLOSING DATE/TIME: 07/16/19 04:30 PM (GMT -8:00)

SALARY:    $3,920.80 – $4,969.60 Biweekly   
$101,940.80 – $129,209.60 Annually

LOCATION: King County Youth Service Center – 1211 East Alder Ave, Seattle

JOB TYPE: Career Service, Full Time, 40 hrs/week

DEPARTMENT: DJA – Judicial Administration

JOB NUMBER: 2019EH10240


This position will manage the work in the
Juvenile Division of the Department of Judicial Administration (DJA), also
known as the Superior Court Clerk’s Office. The Department of Judicial
Administration (DJA), also known as the Superior Court Clerk’s Office, is an innovative,
forward-looking agency using technology to help perform tasks better,
more efficiently and reliably. DJA performs a variety of services for the
Court, litigants and the general public. DJA’s mission is to provide professional,
high-quality Superior Court record services and justice system programs
, while
ensuring access to justice and integrity in the process.

WHO MAY APPLY: This exciting job opportunity to join the
Department of Judicial Administration is open to all qualified King County
employees and the general public. The Department of Judicial Administration
values diverse perspectives and life experiences, and encourages people of all
backgrounds to apply.

WORK LOCATION:  1211 East Alder, Seattle, WA 98122.

WORK SCHEDULE: This position is exempt from the provisions
of the Fair Labor Standards Act, and is not overtime eligible.  Work
schedule is normally Monday through Friday, 8:00 am to 5:00 pm.

of interest
and answers to the supplemental questions are required
in addition to your application. Please answer the supplemental
in detail and cite examples to support your responses where
appropriate. The Letter of Interest should detail your
background and describe how you meet or exceed the requirements listed in this
job announcement.

Please note that you can attach multiple documents to your application. 
Your options are:

*Copy and paste one or more documents into the text resume section of the

*Attach multiple documents/files in the resume attachment section.

Contact information:  For questions about the position, please
contact Teresa Bailey at 206-477-0768 and for questions about the application
process please contact Elvia Hackenmiller at 206-263-9561.


The person in this position will be
responsible for management of an off-site department satellite division by
defining, developing and implementing policies, procedures and processes in all
areas associated with juvenile offender and child welfare cases and Involuntary
Treatment Act (ITA) cases, including customer service, case scheduling,
docketing, calendaring, case auditing, in-court record creation, and document
scanning and indexing.  This person will establish and implement
innovative service delivery systems for the services provided by the Juvenile
Division, including establishing and maintaining strong working relationships
with all other King County and state agencies involved in the Juvenile Justice
and Civil Commitment systems.  To implement these systems this person will
manage records and data entry into an electronic court records system and case
management system; establish and meet production and quality goals, develop and
analyze complex statistical reports and charts related to Clerk’s Office
operations; and manage and direct juvenile case flow management and court delay
reduction initiatives. Specifically, the person in this position will:

  • Provide direct management to and supervision of Juvenile
    Division staff
  • Analyze production-oriented workload processes to
    prevent delays; monitor processing continuously and create and implement
    improvement plans when delays happen.
  • Represent the Department on various state and local
  • Act as policy lead on all aspects of Juvenile and ITA
    case management for the Department
  • Perform personnel responsibilities such as: training,
    hiring, recommending and/or implementing disciplinary actions.
  • Motivate staff by working with them to evaluate and
    document work performance; coach, counsel, and monitor staff.
  • Resolve customer inquiries and concerns
  • Contribute as a member of the DJA Management Team
  • Assist in the development of the Departmental budget
  • Determine work assignments and work schedules for
    supervised staff; establish production goals and monitor workload of
    division to remain current and avoid backlogs.
  • Recommend and lead in the development, review,
    establishment and implementation of policies and procedures to adapt to
    changes in the law.  Ensure adherence to legislative, judicial and
    departmental regulations in the area of juvenile caseflow management.
  • Conduct legislative research and provide advice related
    to statutes, court rules or other legislative authorities. 
    Investigate and resolve complaints.
  • Ensure department director and deputy director are
    fully informed of operations within the section.  Prepare records and
    report on division activities. 


Division leaders in DJA are expected to have
competencies in the following areas: 

  • Integrity and trust; organizing; confronting direct
    reports; decision quality; directing others; ethics and values; informing;
    listening; dealing with ambiguity; customer focus; peer relationships;
    priority setting; strategic agility; composure; organizational agility. 

At least two years’ experience in the
following areas is required: 

  • Working in a production-oriented environment
  • Policy development, implementation and enforcement

Solid knowledge in the following areas is required: 

  • Court processes, legal terminology, civil, criminal,
    and juvenile laws
  • The role of the Clerk in Washington state
  • State and local court rules; 
  • The juvenile justice system in Washington State and
  • The Clerk, Superior Court, and the states’ role in the
    justice system

 Skill and ability in the following
areas is required:

  •  Excellent oral and written communication skills;
  • Demonstrated strong supervisory skills.
  • Excellent time management skills and the ability to
    perform multiple tasks simultaneously

A college degree in
judicial administration, public administration, business administration or a
similar area, plus four years of management or supervisory experience is
mandatory.  Additional years of management or supervisory experience may
be substituted for the college degree. 

Any combination of Education, Experience, Qualifications, Knowledge, and Skills
which provides the applicant with the desired competencies to successfully
perform all management duties described above will be considered.

DESIRABLE SKILLS:  Experience and ability working with Word,
Excel, and Outlook, and legal research or analysis expertise is highly desired.
Experience working in a Clerk’s Office and with elected officials is desirable.