Cross-Cultural Communication
Articles
Beyene, Y. (1992). Medical disclosure and refugees: Telling bad news to Ethiopian patients. West J Med 157: 328-332.
PubMed Abstract.
Blackhall, L., Frank, G., Murphy, S. & Michel, V. (2001). Bioethics in a different tongue: The case of truth-telling. J of Urban Health: Bulletin of the NY Academy of Medicine 78(1): 59-71.
PubMed Abstract.
Blackhall, L., Murphy, S., Frank, G., Michel, V. & Azen, S. (1995). Ethnicity and attitudes towards patient autonomy. JAMA 274(10): 820-5.
PubMed Abstract.
Brotzman, G. & Butler, D. (1991). Cross-cultural issues in the disclosure of a terminal diagnosis: A case report. J Fam Prac 32(4): 426-7.
PubMed Abstract.
Buchwald, D., Caralis, P., Gany, F., Hardt, E., Muecke, M. & Putsch, R. (1993). The medical interview across cultures. Patient Care Apr 15: 141-150, 160-166.
Carrese, J. & Rhodes, L. (2000). Bridging cultural differences in medical practice: The case of discussing negative information with Navajo patients. J Gen Int Med 15: 92-96.
PubMed Abstract.
Crawley, L. (2001). Doctors and patients need to speak the same language to bridge cultural divide. Finding Our Way : Available at www.findingourway/Articles/aricle_cultural_diversity.
Crawley, L., Marshall, P., Lo, B. & Koenig, B. (2002). Strategies for culturally-effective end-of-life care. Ann Intern Med 136: 673-679.
PubMed Abstract.
Haffner, L. (1992). Translation is not enough: Interpreting in a medical setting. West J Med 157(3): 255-59.
PubMed Abstract.
Kagawa-Singer, M. & Blackhall, L. (2001). Negotiating cross-cultural issues at the end of life: "You got to go where he lives". JAMA 286(23): 2993-3001.
PubMed Abstract.
Kaufert, J. & Putsch, R. (1997). Communication through interpreters in health care: Ethical dilemmas arising from differences in class, culture, language, and power. J Clin Ethics 8(1): 71-87.
PubMed Abstract.
Kaufert, J., Putsch, R. & Lavallee, M. (1999). End-of-life decision making among aboriginal Canadians: Interpretation, mediation, and discord in communicating “bad news”. J Pall Care 15(1): 31-38.
PubMed Abstract.
Mull, J. (1993). Cross-cultural communication in the physician’s office. West J Med 159: 609-613.
PubMed Abstract.
Putsch, R. (1985). Cross-cultural communication: The special case of interpreters in health care. JAMA 254(23): 3344-48.
PubMed Abstract.
Books
Gardenswartz, L. & Rowe, A. (1999). Managing diversity in health care manual: Proven tools and activities for leaders and trainers. San Francisco, CA: Jossey-Bass.
Novinger, T. (2001). Intercultural communication: A practical guide. Austin, TX: University of Texas Press.
Samovar, L. & Porter, R. (1994). 7th ed., (Eds.). Intercultural communication: A reader. Belmont, CA: Wordsworth Publishing Company.
Videos
Cross-Cultural Health Care Program
www.xculture.org.
Seattle, WA
Available for order on their website at www.xculture.org.
1. Communicating effectively through an interpreter: an instructional video for health care providers.
2. East Africans and mental health: Delivering bad news.
Last Updated 7/16/03 at 5:59 PM
