PACT is an effective, evidence-based, recovery-oriented mental health service delivery model that utilizes a trans-disciplinary team approach providing intensive outreach-oriented services to individuals with severe and persistent mental illnesses and co-occurring disorders. Utilizing a client-centered approach, team members are responsibilities for addressing the needs of consumers and carry low caseloads to allow for individualized care and frequent contracts (1:10 staffing ratio). Ideally, services are available 24/7 and are directed to consumer needs with most (70%) treatment services delivered in the community. PACT is ideally suited for people with schizophrenia-spectrum disorders or bipolar disorder, who have difficulty with role functioning and frequently access high intensity services (e.g., inpatient, jail). This project is focusing on supporting the ongoing training, consultation, and fidelity needs of Washington State PACT teams. Teams are evaluated using the Tool for Measurement of Assertive Community Treatment (TMACT; Monroe-DeVita, Moser, & Teague, 2013).
Ensuring that PACT teams in Washington State are trained and regularly evaluated using effective tools helps to provide useful quality improvement recommendations and ultimately improves outcomes for the people they serve.