A successful PCAP site:
- Maintains the theoretical foundations and implements the core components of the basic PCAP model.
- Reflects the unique characteristics of the community it serves.
The goal is to help the client move along a continuum from dependence on the case manager, to interdependence with the case manager, to independence and strength on her own.
Core components include the following:
- PCAP is a three‐year home visitation model, implemented by highly trained, clinically supervised case managers.
- Caseload recommendation is no more than 16 active client families per case manager.
- Case managers maintain frequent contact with client families through home visits; recommended minimum is two home visits per month.
- Case managers conduct initial needs assessment, help clients define personal goals and identify the incremental steps necessary to meet those goals, help clients work toward those goals, and evaluate and reestablish goals every four months.
- Case managers develop a network of contacts and relationships with client’s family and friends, and provide advocacy for other family members as needed.
- Case managers link clients with substance abuse treatment, provide support for treatment completion and recovery, and help clients develop relapse prevention strategies.
- Case managers develop and maintain professional relationships with community service providers and link clients with appropriate and available services, including, but not limited to, family planning, safe housing, health care, domestic violence services, parenting skills, and mental health services.
- Case managers offer transportation for client’s important appointments.
- Case managers work with both the mother and the target child throughout custody placement changes.
- Clients are not asked to leave the program because of relapse or setbacks.
- Clinical supervisors meet with case managers for individual supervision and group staffing at least twice monthly.
- Case managers monitor client progress and outcomes according to PCAP protocols.