Notes
Outline
Integrating an Information-Intensive Website into Pedagogical Practice
Brett E. Shelton
College of Education, University of Washington
May 4, 2001
bshelton@u.washington.edu
© 2001 Brett E. Shelton
Project Overview
Learning to teach with technology
Practical and increasingly common
Facilitate technology into educational practice
Convenient and meaningful transition
The Goal:  to examine the factors that affect the adoption of a technological tool into existing teaching practice
The educators: Helpline Volunteers
The technological tool:  the Arthritis Source website
The Helpline…
Callers
From various geographical locations
Want information regarding arthritis issues
Surgery
Pain management
Doctor-patient relationships
Disease prognosis
Medications
The Helpline…
Volunteers
Field questions from callers about arthritis-related issues, often anticipating their needs
Mail information in the form of brochures and articles
Stay abreast of new diagnoses and treatments
Offer emotional support and personal histories
The Arthritis Source website
Adoption as Process
Not an event, destination, or threshold
Based on the introduction of something presumably helpful
The History in Brief…part 1
Technology adoption studies
Involve product design and usability testing (e.g. Nielsen, 2000; Norman, 1988)
Are often driven by software and hardware development
Grounded studies involving
People and their use of technological artifacts (e.g. Bannon & Bodker, 1991; Blomberg, Suchman, & Trigg, 1997; Kling, 1999)
Workplace environment and social interaction (e.g. Engstrom, 1990; Gasser, 1986; Norman, 1991)
The History in Brief…part 2
In an historical context, technology has
Received eras of strong support for classroom integration since the 1920s (Cuban, 1986)
Not reformed education simply due to its existence (Noble, 1999)
Data Collection
Followed computer delivery and introduction
Gathered data through
Participant observations in the Helpline offices
Semi-structured audiotaped interviews
Presumed that the Arthritis Source can help by
Educating the volunteers
Providing them with an additional resource
Visual Representation of Helpline Volunteer Pedagogical Process
Data Analysis
Question:  What factors may affect a particular group of educators adopt a potentially valuable Internet tool into an existing instructional environment?
Data summaries and transcripts
Coding within Atlas
Followed with summaries around
Means
Motive
Opportunity
The “Means” Component of Technology Adoption for Arthritis Source
The “Motive” Component of Technology Adoption for Arthritis Source
The “Opportunity” Component of Technology Adoption for Arthritis Source
Findings…part 1
Marge
Used Arthritis Source on many occasions
Highly motivated to learn about new arthritis issues
Openly encourages other volunteers to use the tool
Nelson
Infrequent but periodic uses of the Arthritis Source
No records of him recommending the tool to callers
High levels of computer and Internet experience
Ralph
Little Arthritis Source use (began e-mail)
No records of him recommending the tool to callers
Comfortable with his existing practice
Apprehensive about Internet technology
Findings…part 2
All subjects experienced
Different physical, environmental, and cognitive means
Varying levels of motive in learning and satisfaction
Varying amounts of opportunity prompts
Difficulty in recognizing opportunities
Inferences about technology adoption
Novices may feel intimidated by
Unfamiliarity of new elements
Making irrevocable mistakes
Lack of training and/or references can strongly influence even the most motivated individuals
Providing direct examples for the benefits of using a new tool is beneficial along with patience for “full integration” to happen
Additional research…
“Member check” follow-up (Lincoln & Guba, 1985)
Phone Interviews with Marge, Nelson, and Ralph
Focus group with all volunteers
Provide an opportunity for the volunteers to reflect on my data and claims
Where to go from here…
Finding the way to overcome obstacles that lead to effective technology integration
Focus on patterns to create parameters for adoption on an individual basis
Benefits teaching/working environments utilizing technology in its most effective form