Real-time interpreter services for our non-English-speaking patients and families

At UWMC, we know it is important to support every clinical conversation with our non-English-speaking patients and families with a qualified interpreter.

Day or night, any UWMC staff member may call Pacific Interpreters for a phone interpreter.

·      Call Pacific Interpreters at 1-800-311-1232, and give Access Code 111.

·      Dual handset phones and speaker phones for this use are on the nursing units and available from UWMC Interpreter Services, 206-598-7947.

Language Cards

Language cards provide graphics and phrases in non-English languages to assist in communication between patients, families, and their care providers. Outpatient and inpatient versions for each language cover a wide variety of situations and needs.

Inpatient language cards are available in ten languages:

·         Amharic

·         Chinese

·         Farsi

·         Japanese

·         Korean

·         Russian

·         Somali

·         Spanish

·         Tagalog

·         Vietnamese

Outpatient language cards are available in nine languages:

·         Amharic

·         Chinese

·         Farsi

·         Japanese

·         Korean

·         Russian

·         Spanish

·         Tagalog

·         Vietnamese