PNC/MLA 2001 Annual Meeting
September 9-13, 2001
The Westin Salishan, Gleneden Beach, Oregon

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NEW!!! OVID FOR THE CLINICAL PATRON: Making the Most of your Training Time with Staff
Four (4) MLA continuing education contact hours awarded
This class will focus on information seeking behavior of the clinician and the Ovid resources appropriate during the clinical process. It will highlight the Ovid features and products clinicians can use at the point of care, including evidence-based resources, and fully integrated decision support software. Lastly, it will cover Ovid integration and customization features that allow clinicians real time access to high quality medical information. Cost is $25.00. Sunday, September 9, 1:00 - 5:00 pm. Pre-registration is required. Registration form (.pdf)

The class will be in demonstration format and will provide an introduction to the interaction of the new QuickDOC and the new DOCLINE system. The following topics will be included: a brief history of QuickDOC & DOCLINE; how to install QD4Win (demonstrated live, if internet access is available); how to import selected records from old QuickDOC; how QD interacts with the Web-based DOCLINE; updating, editing and adding database records; Printing reports; Billing methods and procedures; adding ISO ILL Protocol compatibility; and a discussion of future trends.

Jay Daly is a Medical Librarian and member of the staff of Beth Israel Deaconess Medical Center in Boston, Mass. He is the author of QuickDOC, which has been used by Medical Libraries in the U.S., Canada and Hong Kong since 1987.  

Imagine what you could accomplish by identifying motivational triggers from everyday conversation. The Language and Behavior (LAB) Profile provides the framework to understand people and their behavior. You will learn to see what will stimulate and maintain someone’s motivation and conversely, what will turn him or her off. Get a handle on how to specifically match your language and processes to theirs to spark their interest and enthusiasm. (

Mary Devlin, MLS, MAT is a professional librarian, a master teacher, and an excellent communicator. She is certified as a Neuro-Linguistic Programming (NLP) master practitioner and trainer. Mary most recently was the Director of PORTALS, a library consortium in Portland. ( 

Focuses on effective communication strategies for dealing with a range of dilemmas in the consumer health setting. From distraught patrons to problem patrons to ethical dilemmas, there are techniques you can use to help you successfully negotiate these close encounters. Self-care for the consumer health information provider is also touched upon as an important component.

Michele Spatz is the Director of the Planetree Health Resource Center in The Dalles, Oregon. Michele planned, implemented and manages the Health Resource Center, which opened June 2, 1992. She has taught similar consumer health information classes locally, regionally and nationally. 

Digital libraries are the latest "hot" trend in librarianship, but exactly what are they? This workshop will begin by defining some key terms and quickly move on to specific examples that illustrate the basic perspectives on digital libraries. From there, we will explore the various processes required to build, organize, and preserve digital collections. Additional issues such as copyright and techniques for integrating digital collections with print will be explored. Specific projects, collections, and services will be demonstrated along the way to illustrate the essential points. The workshop will end with places to go for additional information and assistance as well as techniques for staying current in the field.

Roy Tennant is eScholarship Web & Services Design Manager for the California Digital Library. Prior to this, he created and managed the Berkeley Digital Library SunSITE, which is both a digital library and a support service for other digital library developers ( He is the author of "Practical HTML: A Self-Paced Tutorial" and co-author of "Crossing the Internet Threshold: An Instructional Handbook". His articles have appeared in numerous library and information technology magazines and journals, and he writes the monthly column "Digital Libraries" for Library Journal. He is the founder and manager of the Web4Lib and XML4Lib electronic discussions. He created, and edits, the current awareness publication Current Cites, which has been published every month for over a decade. He holds a Masters degree from UC Berkeley in Library & Information Studies and a BA from Humboldt State in Geography.

For more information contact Beverly Schriver, Conference Chair.

This page updated August 3, 2001 by Valerie Lawrence (