Pacific Northwest Chapter of the Medical Library Association


  • This is a benefit of PNC membership. The PNC/MLA subscription to SurveyMonkey may only be used by the PNC/MLA member. You should not give the password to anyone else, not even your staff members. If you want your entire library or institution to use it, you will need to buy your own subscription.

  • Logins are distributed annually by the PNC/MLA Treasurer. If you lose the login go to and login to the Members only section to access the login information. If you have any problems accessing the site contact the Membership Secretary.

  • This should primarily be used for library purposes within your institution. If your institution wants you to do a survey for the institution that has nothing to do with the library, they should be encouraged to purchase their own subscription. PNC members can also use it for their own personal non-work related surveys.

  • Do not look at others' surveys without first asking permission.

  • Remember that your survey is in the list of surveys, and others may look at it, so if you want to make absolutely sure that your survey is confidential, you might want to consider buying your own subscription.

  • Always put your surveys into a folder that identifies it as your survey in some manner. Instructions follow.

  • Once a year a call will go out for everyone to clean up the survey list. If the survey is not in a folder and has not been used within the previous 12 months, it will be deleted.

  • The subscription includes a limit of 1,000 responses per month. Anything over that is charged at $.05 for each response. To prevent PNC paying extra for an individual's survey, please follow these guidelines.

    • If you expect to get more than 500 responses from your survey, you should purchase your own subscription. Subscriptions can be purchased on a monthly basis for $19.95/month.

    • If you do a survey and get more than 500 responses in one month, you will be billed for everything over 500, at the same rate that SurveyMonkey charges, $.05 per survey response, if the total responses that month go over 1,000.

    • If you expect to do a survey that will get many responses, please send a message to h-lib letting others know, so that there will not be two large surveys going at the same time.

    • If you expect to do a survey that will get many responses, start it in the middle of the month and end it in the middle of the following month. That will break up the responses into two months, rather than one.

Folder Instructions

There is a feature in SurveyMonkey that enables you to make a folder in which to put your surveys. This makes it much easier for you to group all your surveys together so that you don't have to browse through all the surveys to find yours. It also identifies who owns the survey, so that there is someone to contact if you have questions about a survey. All surveys must be put into folders. To do that, do the following:

  1. Go to "My Surveys"

  2. Click on "Manage Folders" next to the "Current Folder" box

  3. Click on "Create folder", put in a folder name that can identify you as the owner of the survey (in case someone wants to contact you about it). Click the "Add +" button. Now click on "Manage Folders" again and go through the list of surveys and using the drop-down menu, select your folder name for all your surveys. Then click on Update.

  4. The next time you go into SurveyMonkey to work on a survey, all you have to do is click on the drop-down menu on the "Current Folder" box to find your folder, select that, and only your surveys will be listed. You won't have to browse through the 100+ surveys to find your own.

 Last Modified: Thursday, 22-Sep-2011 08:23:13 PDT