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Nurse Practitioner-Staffed Clinic At Virginia Mason Improves Care And Lowers Costs For Women With Benign Breast Conditions
C. Craig Blackmore, Jordan Edwards, Carly Searles, Debra Wechter, Robert Mecklenburg, and Gary Kaplan
http://content.healthaffairs.org/content/32/1/20.full

Transitioning to Accountable Care: Incremental Payment Reforms to Support Higher Quality, More Affordable Health Care
Harold D. Miller
http://www.chqpr.org/downloads/TransitioningtoAccountableCare.pdf

Key Design Elements of Shared-Savings Payment Arrangements
Michael Bailit and Christine Hughes
http://www.commonwealthfund.org/~/media/Files/Publications/Issue%20Brief/2011/Aug/1539_Bailit_key_design_elements_sharedsavings_ib_v2.pdf

Why the Nation Needs a Policy Push on Patient-Centered Health Care
Ronald M. Epstein, Kevin Fiscella, Cara S. Lesser, and Kurt C. Stange
http://content.healthaffairs.org/content/29/8/1489.full?ijkey=HQf01wE/2r.FA&keytype=ref&siteid=healthaff

Health Coach Program in a Medical Group Improves Self-Care and Decreases Readmissions for High-Risk, Chronically Ill Patients
Agency for Healthcare Research and Quality
http://www.innovations.ahrq.gov/content.aspx?id=1747

Capitated Health Center Uses Health Coaches to Manage Chronic Illnesses, Leading to Improved Clinical Outcomes
Agency for Healthcare Research and Quality
http://www.innovations.ahrq.gov/content.aspx?id=2839

Measuring Patient Experience As A Strategy For Improving Primary Care
Katherine Browne, Deborah Roseman, Dale Shaller, and Susan Edgman-Levitan
http://www.cpca.org/cpca/assets/File/Peer-Networks-Workgroups/Quality-Improvement-Peer-Network/2011/2010-05-TheCaseforMeasuringPEC-HA.pdf

Electronic Consultations Between Primary and Specialty Care Clinicians: Early Insights
Kathryn Horner, Ed Wagner, and Jim Tufano
http://www.commonwealthfund.org/~/media/Files/Publications/Issue%20Brief/2011/Oct/1554_Horner_econsultations_primary_specialty_care_clinicians_ib.pdf