FAQs - Frequently Asked Questions
Email/Web Accounts for RSOs
Please Note: Computing & Communications (C & C) is now UW Technology.
We'd like to get an email address and/or a web page
for our group. How do we do that?
First, your organization must be registered
through the SAO and be in good standing. During the online procedure,
you will be asked whether you want an email/web account, and whether it will
be a new account or a renewal. Within a few days after registering, the
two Registered Users (RUs) on the account will receive an email with the
password.
For more information check our email/web
page or contact the Email/Web Adviser in the
SAO.
Why do we need to register our email account every
year or when our officers change?
For many reasons. The main reason is security
but it is also a matter of practicality. The SAO and UW Technology updates the
account information on a yearly basis. Included in that information are
the two students who are responsible for maintaining the account - the
Registered Users (RUs).
As students graduate, resign from being in the organizations, etc., the
responsibility for the account and ultimately the account password needs
to be given to someone else in the organization. Many times the password
is lost or past officers cannot be found. When you re-register your account
with the SAO, we update the RUs and the password to keep the account up
to date and to reduce the possibility of abuse.
What happens after we request an email/web account
during online registration?
The account is processed with UW Technology. This means that if your account is being renewed,
the Registered Users (RUs) for the account are being updated and a new
password is being issued. If your account is being created, then UW Technology
creates the account and sets up email and web publishing services for
the account. Then the RUs are assigned and a new password is issued.
Passwords are then emailed to the two students - Registered Users - who
signed the Email/Web Agreement form. Depending on the time of year and
the workload at UW Technology, the process can take anywhere from 1-2 days to
2 weeks.
I tried logging in to my account from last year
and I get an error message instead.
- First, you need to make sure that your organization is registered
as an RSO. Any group that does not complete the registration process
by the October 31st deadline will have their email/web accounts disabled.
- Second, make sure you requested an email/web account when completing the
online registration.
- If you have registered both your organization and the email account,
contact the Email/Web Adviser
as to other possibilities.
I forgot the password to our RSO account, how do
I get a new one?
Only the Registered Users can request a new
password for an RSOs account. If you are one of the RUs, you can do one
of two things:
- Contact UW Technology directly at 543-5970. They will verify whether or
not you are a Registered User and then reset your password.
- Contact SAO and request a new password. Again, you have to be one of the
RUs in order to request a new password. Once the password is reset, it
will be emailed to the two RUs.
How can my RSO start an email distribution list?
UW Technology uses a
web-based email distribution program called Mailman. [Mailman replaced
Listproc.] Mailman is easy to use and manage with its web-based interface.
Check
here for more information about Mailman. RSOs may request a list directly
from UW Technology or from the Mailman webpage.
The SAO does not create or manage lists on behalf
of RSOs. It is important for list owners to change ownership or moderators
as needed, especially as owners and/or officers change, leave or graduate.
Now that we have a web account, how do we get our
web files to show up on our website?
It's a matter of uploading your web/html
and image files into your account.
- First, you'll need an FTP (File Transfer Protocol) program to help
upload your web files.
- Log in to the dante.u.washington.edu server using your account login
name and password.
- Once you're in the account, you should see a directory called 'public_html.'
Open that directory. That is where you will need to upload your files
into.
- You can then create directories as necessary and make sure that the
links within your documents point to the right files and directories.
- When you replace the existing index.html file with a new one, your
site is automatically active and visible to your website visitors.
- Your website url is http://students.washington.edu/yourlogin/
Check
here for more information about publishing your web pages.
How much space is available in our email/web account?
I'm getting spam. Is there anything
that can be done to stop it?
There is no foolproof way to stop spam. However,
the UW has implemented a spam filter that you can apply to your account.
It won't stop all spam but it couldn't hurt to have it on. Check
here for more information.
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