I WAS RUDE!!!

Kalpesh Shah, TMMBA Student

In the early 1990s, I was taking courses in software development. After the first quarter, the instructor asked the class to give feedback on each student, with 3 areas of strength and 1 area of improvement for each student.

This was not done by secret ballot. Students would stand up one by one, and the class would voice their opinions for everyone to hear. When it was my turn, the majority of the class thought that I was intelligent, good at spotting problems and solving them and very helpful. When it came to the liabilities side of the balance sheet, the class was unanimous: I was rude. Of course, this was shocking to know. When I was pointing out their mistakes, I thought I was helping my classmates. I did not realize that I was perceived as being rude.

A big part of a manager’s is to get things done through other people. Being rude will not make things easy. Therefore, I have looked to improve my people management skills ever since. After attending the TMMBA program, I certainly feel that I am a better manager than before. Specifically, “Managing People in Technology Companies” and “Negotiations” are two subjects that have helped me along the way. I also attended a 12-week seminar from Dale Carnegie that helped me be a better person.

Remember: “Perception is reality in the mind of the beholder”.