Students make it to the Final Four Round of the Business Plan Competition.
Xylemed took the $10,000 second place prize and GroBox won $2,500 for the Best Consumer Product Idea. Read about the TMMBA teams that entered the competition and hear from Xylemed participants about their experience.
We admitted our 13th class into the TMMBA Program.
The newest class is made up of 72 students representing 44 organizations from 13 countries averaging 12 years of work experience. They kicked off their journey in a packed 7-day Immersion Week in December. The immersion courses covered teamwork, negotiation, communications, and ethics. Students also got to practice their business etiquette at our annual Etiquette Dinner.
TMMBA joined the WTIA.
Through the Washington Technology Industry Association membership, students and alums now have access to a wide array of benefits. This is just one more opportunity for them to expand their network and get access to a great mix of events and continuing education opportunities.
Alums hit the fields on second annual TMMBA Ultimate Frisbee team.
We played against teams from Microsoft, Google, Tableau, Boeing, and many other local companies in the DiscNW summer league. There were 24 players representing the Classes of ’03, ’09, ’10, ’11, and ’12. Read highlights from season.
TMMBA held its first local company visit in the fall.
Students visited Boeing in Everett for a VIP tour of the factory floor. They got to see first-hand how one big company puts into practice the operations and supply chain strategies they were learning about in the classroom.
Students visited Singapore and Beijing on the International Study Tour.
From hot and humid to cold and snowy, Class of 2012 students ventured out to explore these cities, the local culture, and visit a mix of companies spanning healthcare, energy, telecom, luxury goods and many other industries. Students shared their takeaways in these blog posts.
TMMBA added two new courses into the curriculum.
In Social Media for Managers, students were introduced to successful social media programs and took a broad look at social media – from tactics and tools to how to use social in their business strategy. The new Venture Capital Investment Practicum is a two-day course that synthesizes the TMMBA curricula with a refresher of marketing, finance, and management through the lens of venture capital investing. The output is an all-day competition where teams analyze two businesses and present their analysis and investment decision to a panel of entrepreneur judges.
“TMMBA Contributes” turns five.
Once a year for the past five years, TMMBA has invited students, alumni, and staff to take a break from their hectic lives and lend a helping hand in the community at our TMMBA Contributes event. Whether packing food at Food Lifeline, helping out at the Treehouse store, or pulling invasive weeds at the Seattle Youth Garden, we come together for a few hours of service. View photos from this year’s volunteer event at Food Lifeline.
Posts Tagged ‘International Study Tour’
During our Beijing visit, a bizarre storm came in and blew out all the smog, dusted the city with snow, and cleared the skies for a picturesque visit to Tiananmen Square and the Forbidden City. The day began with a walk through one of the largest public squares in the world. Tiananmen Square is rooted in political history, from its origins as a monument to the Communist Party to a number of political events and protests. Many of us remember the protests of 1989, which resulted in the death of hundreds of protesters, bans on foreign press, economic sanctions, and widespread arrests.
It is hard to capture in a photo how large the concrete square is, but I can say that there are no tall buildings to shield the cold wind! There is also an enormous flat screen in the middle of the square, evoking a tourist-like Times Square feeling. Vendors wander the square selling souvenirs and much needed earmuffs. As we huddled for numerous photos to stay warm, we walked over to the Forbidden City.
Luckily, commoners (such as MBA students!) are permitted to visit the Forbidden City. This vast complex of buildings is impossible to see in its entirety. It contains numerous palaces, halls, museums, galleries, temples, and gardens. As the imperial palace and the home of emperors, it was also the political center of the Chinese government. In China, we learned quite a bit about harmony and balance in society and culture. The imperial family and those who resided within the walls enjoyed the life of luxury here, sheltered from the conditions of the common people. This would eventually cause their downfall. It is interesting to draw parallels between this and what we see in the corporate world today. When high-powered executives isolate themselves from their employees (physically and financially), the organization experiences an imbalance. Speaking of imbalance, do you remember the Starbucks controversy here? They opened a store at this cultural site, and had to close it in 2007. Seeing all this historical architecture and centuries of tradition and a meticulously planned site makes one wonder what they were thinking in the first place when they decided to open a Western coffee enterprise here! (I will admit that a hot cappuccino would have been nice to have that day…)
Although it was cold and crowded, we managed to get through a number of the sections and emerge in tact! No one got lost in the mix. At least we were not the tour group in the matching Burberry knock-off hats! I am proud to say that our group did just fine without that level of coordination.
Before visiting China I generally believed what I’d been told by the US media. I was led to believe China was the great colossus untapped mega-market of 1.5 billion people. I was also led to believe the Chinese are generally unhappy and repressed by an oppressive government who wants to control their every move on the web.
We visited Motorola and this visit put the Chinese market into perspective. Using the cell phone market as a general indicator of the overall market size and strength. The total Chinese market is 1.5 billion the effective market is only 180 million as compared to the 200 million US market. This made the potential market for goods and services not seems so colossal.
What I found was the charter of the Chinese government is one of harmony, inclusiveness and stability. The safeguards put on the free speech and the internet are towards this aim. Although this is repressive to our sensibilities the motivation is not so “evil”. Because of this repression I have been led to believe that if the “Great Firewall of China” were knocked down the Chinese people would come knocking down the doors of Facebook, Twitter, Google and the like. However, from experience I found the great-firewall is more of a nuisance than a true blockade and any site can be viewed with only minor inconvenience. What was interesting is that nobody in the west mentions the following of Baidu and Sina-Weibo the Google/Twitter equivalents in the Chinese market. The Chinese people choose the product which is tailored to the local market and even when given the choice to adopt a US web-product they often prefer the local product.
If you are going to enter the Chinese market make sure understand the market and come with an compelling product tailored to the local tastes. If you come to the Chinese market with an incompatible product, don’t blame the Chinese government for your failure. I believe this is cause for the lack of adoption for Amazon.cn and the out and out failure Google in the Chinese market.
The first of our cultural activities in Beijing was a trip to the Great Wall of China. The Great Wall was a fair bit of distance from the Novotel Hotel, which gave ample time for our guide Jack to tell us about the history of the Great Wall. The Great Wall, as we learnt, was actually built in several sections by several dynasties of Chinese emperors with a similar purpose of offering security against the tribes and warlords from the North West. The section of the wall, we were visiting, was the Mutianyu Great Wall.
After a sumptuous lunch, we arrived at the Great Wall. Jack had warned us that the vendors selling their wares at the foot of the Great Wall might try to outsmart us and hence we decided to interact with them in small groups instead of doing so one on one. As it was a lot colder than we had anticipated, many of us ended up buying hats and gloves.
After a short but steep hike to the start of the wall, we took a cable car up to one of the higher sections of the wall. Unfortunately, there was a very thick fog that day that limited visibility to no more than a few yards. This was indeed disappointing as we had all hoped to see miles and miles of the Great Wall and instead had to be content with a few feet. Still, we could feel the presence and the grandeur of the magnificent structure around us and it was quite inspiring.
While we had the option of taking the cable car down to the start of the Great Wall, a few of us decided to climb down the steps of the Great Wall. The steps were pretty rough and jagged with some steps being extremely narrow and others being comfortably wide. However, we all reached down safely. Once, we got down, a few of us purchased souvenirs like magnets and mats from the vendors where we got a chance to exercise our bargaining skills.
Our next stop was a Jade Shop where we had one of the shop managers tell us about the different varieties of Jade and Jadeite. She also showed us how to distinguish between real and fake jade. Real jade is cooler, does not scratch unlike glass and has more richness when held against a light source. After the quick tour, we browsed their selections and purchased some jade jewelry for friends and family back home.
Two days later, we had our farewell dinner. Although we still had one more company to visit the next day, with most of us leaving back to the US the next day, this was our last dinner together as a team After a busy day in Tianjin, we returned to Beijing for sampling the world famous Peking Duck. Being a vegetarian, I did not partake in this. However, the other students and staff, who did, thoroughly enjoyed it. Personally, I was quite disappointed as a number of supposedly vegetarian dishes had meat in it and the waiters just did not seem to understand what “no meat” meant.
At the farewell dinner, Dan thanked our guide Jack for keeping us safe, helping us get to all of our appointments as well as entertaining and informing us about Beijing and China in general. Mikaela had earlier collected gratuity for Jack, which Dan then gave him along with a box of candy from the US to thank him for his efforts. This brought about an apt end to proceedings.
Guest post by Marc Brown, Class of 2012
We kicked off our international adventure with a Singapore city tour. We met our tour guide Lin at the hotel restaurant Ah Hoi, for a quick lunch before heading out on the city. Our first stop was a boat tour on the Singapore River where we saw the bright colored buildings and boardwalk bars of the Clarke Quay area, followed by the high-rises of the Singapore financial district, and ending at the Marina Bay Reservoir and the new $6.3 billion dollar Marina Bay Sands Hotel and Casino. We found out a few days at our visit to GE Water the significance of the river and bay in providing fresh drinking water for Singapore Citizens.
A number of us came back later to explore the hotel and it’s amazing rooftop deck and pool, but during the tour we only got a chance to take a quick look in the mall (which has an ice rink). The mall is a symbol of the high-luxury shopping culture that exists in Singapore. Almost every major luxury brand lives in this mall and in many other malls in this small city-state. The Marina Bay Mall includes the world’s only floating Luis Vuitton store (one of the five in the city). During our tour Lin explained the “The 5 C’s of Singapore: cash, car, credit card, condominium, and country club” and the cultural importance of making an impression – we heard similar stories later in Beijing.
The weather decided not to cooperate with us and we got caught up in a big rainstorm, so we made some last-minute adjustments to our tour and headed up to the Jewel Box lookout at Mount Faber for a great view of the city. The skyline really is impressive. We followed that stop with a visit to the famed Long Bar at the Raffles Hotel where the Singapore Sling was invented (Singapore Sling = Gin, Cherry Heering, Bénédictine, and fresh pineapple juice). We all enjoyed one (and in some cases a couple) of the yummy drinks until the rain stopped. After the Long Bar we proceeded outside for a trishaw (rickshaw) ride through the Arab Quarter and Little India areas of Singapore, both representative of the mixed population of Singapore.
We returned to the hotel to change and for a quick breather and then hoped back on the bus for our welcome dinner at Jumbo Seafood. There was still rain in the air but it was in the high 70’s so sitting outside in a tent wasn’t too bad. We had a great selection of seafood (at least for the meat eaters) which was served on a lazy susan, a great solution for large groups. We got to try a Singapore specialty, peppered crab – it was a bit too peppery for my tastes but the other food was quite good. A nice cap to a great first day in Singapore!
Guest post by Xiaoyuan Su (TMMBA Class 2012)
As a native Chinese, this International Study Tour to Singapore and China is special to me, as Singapore is a nation with a majority of population as Chinese ethnically, and China is my homeland.
The trip was exciting, and I think it is different for each person. When I did a survey during the farewell dinner in Beijing, a majority of the non-vegetarians think the most exciting portion of the trip happened in Singapore. However, as I observed, ISTers spent more money in China, especially in the jade market and tea store. For Westerners, Singapore is more comfortable and China may be more interesting (Quote from Lisa). While some classmates especially like the Singapore guide Lim’s comments during her guidance for us, I am not a fan of Lim, who kept complaining that Chinese from mainland China are willing to take jobs at lower salaries etc.
The company visit to GE Water was great. As we had a case study of GE in our leading organization change course, we were well prepared to the culture of the company. At the same time, the director of GE Water gave us a high-profile presentation and Q&A. Singapore Airlines was fantastic, the onsite experience of emergency handling training field, the pilot room, and the first-class cabins were all exciting. I hope there were not too many of us got offended when the presenter of A*Star stated that only a few students there know UW as more go to MIT to pursue higher education. As I learned from a friend of mine who is working for A*Star, Singapore students have multiple sources of funding so that they can get admitted by elite universities without the need to get sponsored by scholarships there. It’s interesting to mention that three of the four presenters of our company visits in Singapore were from foreign countries and all of them apparently work and live there happily.
I might miss a lot of fun in Singapore during the free time on March 14. I gave a talk on recommender systems (which is my research topic) at Nanyang Technological University. I was 15 minutes late due to a series of episodes, and found a group of young researchers sitting in the room waiting for me, each having a representative paper of mine in his/her hand. I got many good questions during the talk, and I used the TMMBA professors’ (especially Bigley and Ali?) favorite answer to handle the questions: I will get back to this question soon. After the talk, the hosting professor asked me to attend a research meeting with his graduate students.
What’s the buzz in China? Is it shopping? I hope not. Telling the truth, I really don’t know what the true values of the jade works are, even if they are authentic, jasmine+gold, and whatever; and I don’t have a close estimate of the sales margin of the fancy teas. I bought 50-yuan rose tea from the market Jack (the popular Chinese guide) led us to and none for jade as I have many jade products at home already. So I hope the Great Wall, Forbidden City, Hotong tour are much more interesting to my classmates. Otherwise, eating out for Peking duck, drinking at night bars, massaging, exploring the street at night are also fun.
Wait. Did we visit any companies in Beijing ? Yes? at least Amazon. The supply chain management principles are applied well in the Amazon fulfillment center in China. The purchased products are efficiently dispatched to ordering customers there. We visited the office of US China Business Council, which made our trip to China appearing official. The TEDA visit happened in Tianjin, another big city in China. The port city appears dusty everywhere, which is a reflection of China: the factory of the world develops fast at the cost of environment. TEDA administrates a big economic and industry zone of the city of Tianjin as it hosts foreign companies, JVs, and incubates startups with attractive policies. We also visited two foreign company-controlled local logistic companies, one with a small conference room, one was presented by a less-than-fluent English speaker (where TMMBA turned to be PMBA in their greeting display in the lobby).
Almost an adventure in my homeland. I extended my stay in China to visit my parents and other extended family members in Suzhou, a neighbor city of Shanghai. I spent an afternoon and evening for our high school classmate reunion, a special reunion for me. During the dinner, when I tried to show off my recently acquired US green card to my classmates, I found the one in my wallet was something else (I took that by mistake due to a hectic pre-trip rush). The mistake forced me to stay two more days in China as I have to hold my own green card to get out of China and return to USA. I therefore had chance to spend more time with my parents, my brothers and their families, and my friends in my hometown. As I was lucky enough to get timely help from a Chinese lady who was returning Shanghai from Seattle and took the green card to me, I did not get stranded aboard because of my insanely careless mistake. However, I had one more problem: I got a cold during the two days beyond schedule.
One of the companies we visited in Singapore is GE – Singapore Water. The National University of Singapore (NUS) and GE launched the new Singapore Water Technology Centre back in June 22, 2009. This is GE Water’s first collaboration with a university in Asia-Pacific located on NUS Kent Ridge Campus with S$150 million (US $100 million) investment. The vision is to develop and test technologies in areas such as desalination, water reuse and generation of ultra-pure water for the semiconductor industry.
We wanted to capture a couple of things with the picture below. First, we had our picture taken with the GE logo outside the building as they don’t permit any cameras inside. The employees are very adamant about not letting anything leak out of this research center. In other words, this is a very secure environment to work in. It’s also a very hot and humid environment to work in! Singapore is located just one degree north of the equator. So the climate is very tropical. We were all soaked in sweat once we stepped out of air conditioned space.
The company culture
Our speakerwas Dr. Adil M. Dhalla, who is the director for the Singapore Water Technology Center. Dr. Dhalla has a master’s degree in chemistry from Indian Institute of Technology in Bombay. He earned a doctorate in chemistry from Cornell University in Ithaca, N.Y. Dhalla has co-authored 16 issued U.S.
We identified three major themes to take away from our speaker: innovation, global career growth, and global footprint.
Innovation – GE continues to innovate on products and services that solve big problems around the world. GE understands the global needs, both private and commercial for clean, potable water and is hard at work to develop ground-breaking solutions to meet those needs.
Global Career Development – We were excited to learn about GE’s heavy investment and focus on employee career development. This aligns with the GE case study we covered in the leadership class. Opportunities abound for GE’s employees that show promise and drive.
Global Footprint – It was amazing to learn about GE Singapore Water’s vision to produce clean and reusable water not just within Singapore, but wherever it is needed at a global scale. GE has offices, technology research centers, and plants on every continent. Adil showed us a current map of GE offices, and they covered the globe. They coordinate their efforts with video, phone, email, messenger – virtually any medium you can think of to stay in close communication. This allows them to pursue projects virtually anywhere in the world.
We were very impress with GE’s culture to innovate, ability to grow employees at a global scale and change the world with its product and services, and we thank Adil for his hospitality during our visit
Guest post by Jessica Efta, Class of 2012
Our visit to Singapore Airlines started with Hank from Public Affairs giving us an overview of the company, beginning with the following mission statement: “Singapore Airlines is a global company dedicated to providing air transportation services of the highest quality and to maximizing returns for shareholders.” Two core components of the company’s culture can be seen in this mission statement, “global” and “quality.”
As a global company, Singapore Airlines flies approximately 17 million passengers per year. Pretty impressive, considering Singapore itself has only 5 million citizens. The airline now flies to 63 destinations in 34 countries.
Singapore Airlines is known as a higher end airline, and a very strong culture of quality and customer service pervades the company. Artifacts of the company culture for high quality can be seen in the entryway, where the flight attendants’ attire is proudly on display behind glass. We were told that flight attendants receive double the amount of training compared to the industry average.
This strategy of providing high quality seems to be working quite well for the company. Singapore Airlines has never posted a loss in its 40 year history. A smaller airline, it ranks 16th in terms of traffic size, but it is the most profitable in terms of RPK (revenue per kilometer). In FY10, group revenue was reported as $14.5B with a net profit of $1.1B.
We then took a tour of the building, where we got to learn more about what high quality at Singapore Airlines’ really means. We went inside a demo plane and see a water tank complete with a wave-making machine designed for emergency landing training purposes. Next, it was explained to us how Singapore Airlines trains their flight attendants. Our guide explained that the flight attendants must memorize each piece of silverware, glass pairings for wines, and every other detail for the food service (including which glass to use for Dom Perignon champagne). They also must learn the appropriate way to deal with all kinds of passengers—kids, elderly, moms, businessmen, etc. An interesting (and I would assume, effective) approach to “empathy training” is to send their attendants to nursing homes to know how to deal with elderly passengers. They even attend classes on how to fix their hair and apply makeup. After learning this, I could see why the attendants received double the industry average on training! For the grand finale, we got to tour the first class and business class sections of the latest plane models, where the value of high quality could be experienced. Seats were wide enough to fit at least two people, and each seat had a footrest and a flat screen TV! Perhaps one day with my MBA degree I’ll land a job where I can afford such luxury!
I’m sitting in a lounge at SeaTac airport and can’t believe it’s finally here – the TMMBA International Study Tour! The past week has been a crazy whirlwind of final exams and a business plan project. I haven’t slept much lately and am actually looking forward to the long flight to catch up.
I signed up for the trip last October. That feels like such a long time ago! We’re heading to Singapore and Beijing where we’ll spend several days meeting with executives during company visits and also get some free time along the way. This is my first trip to Asia and I’m really excited to explore. I haven’t had a lot of time to prepare, but luckily TMMBA gave us a few small travel guides so I can read up on the plane and hit the ground running.
I’ll be writing along the way, but here’s a quick run-down of the itinerary:
Day 1: Singapore tour & group dinner in Clark Quay
Day 2: Visits to Johnson & Johnson and Singapore Airlines
Day 3: Visits to Exploit Technologies (A*Star) and GE Singapore Water Technology Center
Day 4: Some cultural outings and free time
Day 5: Fly to Beijing & free time
Day 6: Visits to US China Business Council and Amazon Fulfillment Center
Day 7: It’s the weekend! Visit the Great Wall and Gaoliying Market
Day 8: Tiananmen Square, Forbidden City, and free time
Day 9: Bullet train to Tianjin. Visits to Damco, TEDA, Port of Tianjin & DP World Terminal Operators
Day 10: Visit to Motorola and fly home just in time to start prepping for spring quarter.
Whew! It’s going to be jam packed, but I can’t wait to get there and take it all in.