Student Calling Program

About Student Calling

The Student Calling Program (SCP) plays an important role in the success of the Annual Giving Office’s fund-raising efforts on behalf of the University of Washington. Year-round, six days per week, UW student callers contact alumni and donors on behalf of each campus, school, college, and program, asking for financial support for the UW. The SCP is responsible for raising over $1 million dollars from 15,000 alumni and friends on an annual basis.

While the SCP is primarily focused on renewing and acquiring donors to the University, the Student Calling Program also provides many of the University’s constituents with their only direct communication with the UW. This can occur through phone solicitation, program surveys and stewardship calls.

Student Caller Employment

Basic Responsibilities

Student Calling Program Representatives are primarily responsible for calling alumni, friends, and parents across the United States and Canada to acquire and renew gifts to the University of Washington.

Qualifications

  • Student Calling Program Representatives must be fully matriculated students at the University of Washington.
  • Students applying must be serious about part-time employment.
  • Student Calling Program Representatives must have an excellent command of the English Language as well as excellent communication, sales, and computer skills.
  • Enthusiasm for the University of Washington and an appealing phone presence are also required.

In short, Student Calling Program Representatives must possess the ability to be an appropriate ambassador to alumni and friends of the University of Washington.

Call Scheduling

The Student Calling Program solicits gifts for the University of Washington year-round, 6 days a week. Evening shifts run Sunday through Thursday from 5:00 p.m. to 9:00 p.m. On Sunday, there is also a 1:00 p.m. to 5:00 p.m. shift, and on Saturday, a morning shift is held from 10:00 a.m. to 2:00 p.m. Student Calling Program Representatives are required to work a minimum of three shifts each week. A full-time (12 or more credits) student may not exceed 19.5 hours per week.

Training

Student Calling Program Representatives will receive approximately 3 hours of initial training before soliciting their first gift in addition to an office orientation. Further training, guidance, and evaluations will be conducted by the management staff. Formal, mandatory follow-up training sessions will be held with frequency, as training is an ongoing, complex process.

For More Information

If you are interested in engaging the SCP on behalf of your unit, or you are a student interested in becoming a student caller, contact Kyle Estlick at (206) 543-0742 or estlick@uw.edu.

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