Here are some common questions about Advance reporting procedures and reports. If you have further questions, please email ATS for additional help.
Gift Activity Reports (GARs) or Ad Hoc reporting?
Q: Can I gain access to only receive gift activity or custom reports?
A: Yes. First, submit the Alumni/Donor Database Access Form, and you will then be added to the Confidentiality of Alumni/Donor Information online course. Select the first option in the course: GAR/ReportWriter Only. Follow the directions in the course to view the online lesson and submit the Usage Agreement Form (located within the course as well). Please see the Need Access to Advance? page for more information.
Up To Date?
Q: How up to date is the information in ReportWriter.NET?
A: The reporting database is refreshed with current information each night in order to capture gift and membership transactions, so reports will be up to date as of the early morning of that day.
Data looks different?
Q: My report includes different information from what I thought it should. How can I find out how it was created and possibly update the output?
A: Email the Reporting Group at email@example.com with your question. Refer to the job number of either the ad hoc request or the Report ID of the ReportWriter.NET report.
Q: I need to use my address report for a mailing through C+C’s Mailing Services. Where is the latest CASS Certification?
A: The latest CASS certificate is here (as of 1/14/15). (PDF) See also: BCC Data Processing Certificate.