The UW takes its commitment to privacy and security seriously. In our to protect sensitive and/or personal alumni and donor information, we strict requirements must be met in order to access Advance data in any form, including ad hoc reporting, Gift Activity Reports, Reportwriter.NET/Reportal, etc.
How should users request access to Alumni/Donor Data?
All users requesting any level of access to alumni/donor data should start by submitting the Alumni/Donor Database Access Form
What happens after users submit the Alumni/Donor Database Access Form?
- ATS will instruct users to complete the Confidentiality of Alumni/Donor Information course in Canvas
- Further requirements, depending on role, are detailed within the Confidentiality of Alumni/Donor Information course
What is the Confidentiality of Alumni/Donor Information course in Canvas?
- The course includes a lesson and quiz on the importance of maintaining confidentiality of data and how to use data appropriately
- The course also includes access to all of the additional required steps for access to alumni/donor data and/or Advance access
Is this Confidentiality of Alumni/Donor Information course new?
- The course is not new, but it has been recently revised (September 2014).
- We hope it is now easier to navigate the course and locate requirements.
- The course now branches into three separate modules depending on access required/role:
- GAR/ReportWriter access only
- Advance account – frontline fundraiser or frontline support staff
- Advance account – non-frontline
What are the requirements for getting an Advance account?
All requirements for access at any level are now listed and accessible within the appropriate module of the Canvas course:
- All users view the lesson, take the quiz, complete the Usage Agreement form, and request an Entrust token
- Anyone requiring an Advance account also registers for Advance Fundamentals online training
- Frontline fundraisers and frontline support staff also request 1:1 Training
How long does it take to get access to ReportWriter.NET and/or Advance?
- ATS Help Desk responds to initial access requests as soon as possible. Please be aware that there may be other high-priority support issues in the queue that may delay response.
- Once invited to the course, it typically takes users about 30 minutes to complete the Confidentiality of Alumni/Donor Information course and any additional requirements.
- After users complete the course and additional requirements, ATS Help Desk will grant permissions as soon as possible. Again, other high-priority support issues may delay a response (up to one business day).
- GAR/ReportWriter.NET permissions are activated by an overnight process, so access will be enabled the day after permissions are granted.
- It can take up to three business days to receive an Entrust token after submitting the request form (accessible via the Confidentiality of Alumni/Donor Information course or here).
What should I do if I have questions about this process?
Please email firstname.lastname@example.org with any questions, comments or suggestions.
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