University Advancement Intranet


At left find links for popular Advance help topics.  If you don’t see the information to answer your question you can get help from Advancement Training & Support.

ATS operates weekdays, 8:00-5:00.  We are available to help you several ways:

  • Email
  • Phone 206-221-3947 (1-3947 from campus)
  • Campus Box 359504
  • Find us in person on the 1st floor of the Washington Commons (UW Tower, S Bldg.)

The Advance application is supported by Advancement Training & Support.  Let us know how we’re doing by sending us general feedback or feedback on a specific work order if you have the work order number.

In emergency, M-F, 8-5:  You may send ATS a text page here and one of us will respond as soon as we can.

FOR EMERGENCY USE ONLY. General support questions should please be sent to If you are unable to work because of a computer or Advance problem, you can reach us via text message using this form:

Your Name*:



Briefly state your issue (140 characters); If you need more space, please email directly: