Support

At left find links for popular Advance help topics.  If you don’t see the information to answer your question you can get help from Advancement Training & Support.

ATS operates weekdays, 8:00-5:00.  We are available to help you several ways:

  • Email advhelp@uw.edu
  • Phone 206-221-3947 (1-3947 from campus)
  • Campus Box 359504
  • Find us in person on the 1st floor of the Washington Commons (UW Tower, S Bldg.)

The Advance application is supported by Advancement Training & Support.  Let us know how we’re doing by sending us general feedback or feedback on a specific work order if you have the work order number.


In emergency, M-F, 8-5:  You may send ATS a text page here and one of us will respond as soon as we can.

If you are unable to work because of a computer or Advance problem, you can reach us via text message using this form:

Your Name*:

Email*:

Phone*:

Briefly state your issue (140 characters):