Support

Your desktop and networked computer needs are served by two groups working together.

  • Advancement Training & Support (ATS) staff work in the UW Tower S Building on the first floor.  We’re part of Advancement Services.  We bring you these services (and more):
    • Computer and related equipment purchasing and installation
    • Training and technical support for AdvanceReportWriter.NET, and Convio
    • Ad hoc Advance data maintenance requests and list management training & support
    • Local networked server environment
    • The Intranet CMS and support
  • Nebula staff also work in the UW Tower in a separate location.  Nebula is a unit within UWIT.  Nebula brings you:
    • Basic desktop computer images, virus security, updates maintenance and application stability
    • Account and permissions management
    • Private and group drives for file sharing
    • UW Exchange email/calendar accounts and service