Event Support and FAQ

What is a page wrapper?

A page wrapper is essentially the header and footer of the event registration webpages that you will be creating.  It is the webpage equivalent to an email stationary.  While your stationary and page wrapper may have a similar header image, it is typical that your page wrapper will be a bit wider.

Your page wrapper needs to be created independently of your stationary, i.e. creating a new stationary does not create a new page wrapper.

How do I contact my registrants?

Every event created in Convio comes with a group that allows you to easily contact all of the event registrants.  The name of the group will be the name of the event followed by a date stamp, e.g. Dawgs on Wall Street 02/26/2011 7:00 PM.

Can Convio do guest tabling?

Unfortunately, no.  Advancement Communications and Alumni & Constituent Relations have used software called Perfect Table Plan for the tabling at their events.

My question isn’t answered on this page, what next?

Check out our other support pages in your left hand nav-tree.  If you still cannot find what you are looking for, email us.