Call Pilot Voicemail Instructions
How to Login to your Mailbox
You can record external, internal, and temporary greetings. Callers from outside UWMC hear your external greeting; callers within the UWMC hear your internal greeting. If you don't record an internal greeting, all callers hear your external greeting. All callers hear your temporary greeting if you record one. Your recorded name (Personal Verification) is used in your greetings, addressed messages, Express Messaging, and Name Dialing.
When you record a temporary greeting, tell your callers the times or dates of your absence, and when you will retrieve your messages. You can set the month, day, and time for the greeting to expire. If you don't set an expiry date, the temporary greeting will stay in effect until you delete it.
Changing Your Password
Playing your messages
Deleting & Restoring Messages
Once a message has been played, the system will automatically delete it after 14 days.
Before, during, or after playing a message, press 76 to delete it. To restore a deleted message, return to the message during the same session and press 76. To save a message that has been played and remove it from the 14 day delete queue, forward the message back to your own mailbox (see Responding to messages) and do not listen to it until you are ready.
Responding to Messages
Before, during, or after playing a message:
To compose a message, you will address it, record a message and then send it. You can address a message to both mailbox numbers and spelled names.
When addressing a message, you can enter the address by spelling the person's name.
You can send a message to another mailbox without logging in to your own mailbox.
Custom Operator for your mailbox
In your greeting, you can offer your callers the option of leaving a message or speaking to one of your assistants or colleagues. Tell callers to press zero if they wish to speak to this person in your absence.
You can temporarily prevent your callers from leaving messages in your mailbox. As a courtesy to your callers, you should record a temporary greeting that provides details of your absence and tells callers what to do.
For other questions contact the helpdesk at 206 598-6970 or email firstname.lastname@example.org
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Last modified: 7/30/2008 8:29 AM