UW Medical Center Teleservices

USA Mobility (formerly Metrocall) Pagers

How to Order

Fill out the "Application for Pager Service" form which can be found here. Once the form is complete, it can be faxed to 206-685-8457 or taken to room NE-165 on the 1st floor of the medical center. New pagers are received via courier in NE-165 the following day and can be picked up after 3pm.

Types of Pagers & Costs

Display Vibrator – Only have the ability to receive numeric messages.
$6.00/month

Alpha Pager – Can receive up to 200 characters of text per message.
$10.00/month

Nationwide Display – Please call 598-6367 for information regarding the coverage area for nationwide pagers.
$32.00/month

Nationwide Alpha – Please call 598-6367 for information regarding the coverage area for nationwide pagers.
$45.00/month

We also have statewide coverage options available. For more information, please call 616-1002.

Pager User Guides

Click on the pager that looks most like yours to be directed the correct user guide.

BR800 Davis Comms Alpha Elite Eagle

Pager Features

New Feature For Paging Available

Message Carbon Copy - Keeps you in the loop -- Designate an additional e-mail address to receive a copy of each message sent to your pager. This address can be an e-mail account, a cell phone, a PDA, or any other addressable device. Have your messages forwarded to an alternate address to maintain a comprehensive backup of your pages, or copy your messages to another device when you know you will be traveling outside USA Mobility's coverage area. Please be ready to provide your device or email extension when signing up for this feature EXAMPLE: (206)123-4567@vtext.com is what Verizon uses. Standard Text messaging rates apply from your cell phone carrier.

Alpha-numeric text messaging – All alpha pagers can receive messages up to 200 characters in length. There are two ways to send an alpha page:
1. Go to Metrocall: Send a Message.
2. Send an email to the pager. The pager email is as follows: 206 pager# @page.metrocall.com

Group paging – A group number can be set up for your department or floor. Group pagers allow for one number to be paged and several pagers to go off with the same message. To set up a group or for information on existing groups, call 598-6367.

Voicemail – USA Mobility pagers have the capability of voicemail. The service costs an additional $1.00/month and can be added to your pager by calling 616-1002. The default security code for all new voicemail boxes is the last 4-digits of your capcode. If you need instructions on how to locate your cap code, access your voicemail and/or change your personal greeting, come to room NE-165 on the 1st floor of the Medical Center.

If you have additional questions or cannot get these features to work on your pager, please call us at 598-6367.

Repair or Lost Pager Service

If your pager is lost or broken, come to room NE-165 on the 1st floor of the medical center during regular office hours. (Office hours are Monday through Friday, 8:00 am - 4:00 pm.) If your pager is broken, please bring the broken unit with you. If your pager is lost, please be sure that you know the pager number.

Typically, a switch-out takes less than 3 minutes and you can expect a test page from USA Mobility within 15 minutes.

Billing Information Changes

Billing changes: Send an email request to help@u.washington.edu. Please include the following information:

pager number
old budget number and budget name
new budget number and budget name

User Name Changes: Send an email request to help@u.washington.edu. Please include the following information:

pager number
old users' name
new users' name, phone, box and email

Questions regarding USA Mobility pagers can be referred to:
Pager Help Desk, 206-616-1002
help@u.washington.edu

Send mail to: teleserv@u.washington.edu
Last modified: 2/03/2009 2:52 PM