Accredited by the American Zoo and Aquarium Association, award-winning Woodland Park Zoo in Seattle is famed for pioneering naturalistic exhibits and setting a standard for zoos all over the world. The zoo is helping to save endangered species in Washington State and around the world. By inspiring visitors and others to learn, care and act, Woodland Park Zoo is making a difference in our planet's future.
This is your opportunity to join the dynamic External Relations team at Woodland Park Zoo. Applications are now being accepted for Fundraising Events Associate in the Donor Relations department. There is one full-time, regular, benefited position to be filled at this time. The pay rate is $14.42 per hour.
SUMMARY
Responsible for providing general support to the Fundraising Events team, with targeted support around the zoo's Wild at Heart donor club and annual Thrive and Jungle Party fundraising events, while providing excellent customer service and problem resolution for Woodland Park Zoo annual donors and event attendees.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Manage and coordinate all Thrive and Jungle Party sponsor benefits including drawing up contracts, providing corporate membership information, supplying ZooTunes tickets, updating websites with logos, and all other event sponsor benefit fulfillment.
- Manage mailing for all Fundraising Events team events, including Thrive, Jungle Party and Wild at Heart.
- Maintain all calendaring for Wild at Heart events and communicate to zoo staff when needed.
- Manage all Wild at Heart RSVPs and serve as point person for the registration area on the day of events.
- Provide direct on-site support for all Wild at Heart events in collaboration with the Events team, including set-up and tear-down.
- Manage Thrive registration including entering guest information into Raisers Edge software, corresponding with guests and prospective guests, providing regular report-outs on registration/table status, maintaining and routing guest list, and coordinating of guest backgrounds with Relationship Data Services team member.
- Manage Thrive and Wild at Heart volunteers in all event-related activities including providing duties and expectations for day-of-event help.
- Organize sponsor and in-kind auction catalog ads.
- Coordinate with event managers to provide relevant information at all-staff meetings.
- Assist with Major Gifts cultivation and stewardship events as needed.
- Assist in stewardship of new event attendees.
- Assist with print and web collateral for Thrive and Jungle Party.
- Assist with Thrive and Jungle Party guest, sponsor and contractor follow-up.
- Attend and participate in all staff and executive committees for events; and weekly team meetings when appropriate.
- Provide high quality customer service internally as well as to existing and potential donors.
- Interact with staff, volunteers, sponsors and vendors in a professional and ethical manner.
- Perform other duties as assigned.
Duties related to Jungle Party
- Duties related to Jungle PartyManage volunteer team captain committee along with the volunteer operations chair, closely collaborating on all aspects of the volunteer program.
- Procure and cultivate volunteers for pre-, night-of- and post-auction activities.
- Initiate and maintain all correspondence with volunteers throughout the year by hosting meetings, preparing bi-monthly email communications regarding zoo news, and maintaining the volunteer page on Jungle Party website.
- Plan and oversee all pre- and post-auction events, including volunteer work parties, volunteer training, and volunteer appreciation picnic.
- Collaborate with Events team to manage volunteers during the production week of Jungle Party and other events as necessary.
- With Fundraising Events Specialist, manage the cleanliness of the JP trailer and organization of beverage storage.
- Order and maintain Volunteer Team Captain supply stock (Team Captain Boxes).
- Assist with procuring Jungle Party auction items and in-kind donors.
- Assist Fundraising Events Specialist with auction item pick-ups and deliveries as needed.
- Assist with Jungle Party video production.
- Participate when possible with auction item redemption activities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Overall knowledge of all aspects of events planning.
- Comfortable with managing volunteers and/or committees.
- Excellent organizational and time management skills.
- Possess a professional, customer service-oriented demeanor.
- Strong communication and interpersonal skills.
- Able to work well under pressure, and to learn and adapt quickly in a fast-paced and changing environment.
- Ability to balance multiple tasks and requests at one time.
- Able to work successfully as a team member and independently.
- Demonstrated reliability and punctuality.
- Ability to provide excellent levels of customer service to a variety of customers.
- Enjoy working with the public and serving a diverse population.
- Ability to work a non-standard/flexible schedule, including weekends, evenings and holidays.
- Commitment to the mission of the zoo and the institution's Core Values.
EDUCATION/EXPERIENCE
Four year degree (B.A. or B.S.) or certificate from an accredited college or technical school; or one year of related experience and/or training; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS
Valid Washington State Driver's License.
COMPUTER SKILLS
Proficient in Microsoft Office, particularly Word, Outlook, Excel; and internet navigation. Proficiency in Raiser's Edge and/or Auction Maestro Pro preferred.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear. The employee must regularly lift and/or move up to 35 pounds and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include peripheral vision. Must be able to comfortably maneuver on grounds at night and/or without much light.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to outside weather conditions. The employee is occasionally exposed to moving mechanical parts; high, precarious places; and risk of electrical shock. The noise level in the work environment is usually moderate. The noise level can be loud to very loud during Concerts and Jungle Party season..
HOW TO APPLY
Applications are only accepted online through our Jobs page at www.zoo.org; no other forms of application will be accepted. Cover letter and resume are REQUIRED when applying for this position. NO PHONE CALLS PLEASE.
APPLICATION DEADLINE: March 31, 2013
Woodland Park Zoo is an equal opportunity/affirmative action employer, dedicated to a policy of non-discrimination in employment on any basis including race, color, age, sex, religion, national origin, disability, veteran's status, sexual orientation, or gender identity/expression