- Love to make people smile with your positivity and sense of humor?
- Enjoy managing teams and making every experience the best that it can be?
- Think 21st century technology is a great way to share a passion for history with the public?
- Enjoy supporting a great cause?
We may have the perfect job for you!
The Nantucket Historical Association is seeking a diplomatic and creative candidate who enjoys all aspects of team management, public service and hospitality to join its award-winning team on Nantucket. The Manager of Visitor Operations is responsible for leading a talented team to provide the highest level of informed customer service and guided programs at the NHA Whaling Museum and public historic sites to over 60,000 visitors annually.
The ideal candidate is a highly organized, flexible leader who loves working with the public and is skilled at facilitating successful collaboration, cooperation, and coordination between visitors and staff. The candidate should demonstrate a proven aptitude for learning new technology and A/V skills, and is responsible for key administrative tasks including database entries and troubleshooting, scheduling, visitation statistics, and program and staff evaluations.
The successful candidate is equally comfortable taking direction from a supervisor or working closely in a team setting, and will have a Bachelor's degree and at least 3-5 years of experience in management, customer service and/or education. A Master's degree, relevant experience at a museum or historic site and/or demonstrated interest in history is a plus. Applicant must be prepared to work some weekends, evenings, and holidays if required.
Cover letter, resume and three references should be emailed to Rebecca Miller at rmiller@nha.org, or c/o Nantucket Historical Association, PO Box 1016, Nantucket, MA 02554.
The Nantucket Historical Association is an equal opportunity employer.