Services offered by UW-IT to the University of Washington community
NOTICE: FY 2013 rates are currently reflected in the Price field of each service in the catalog. See FY 2014 service rates (effective July 1, 2013) for all our services, and a comparison to FY 2013 rates. FY 2014 rates will appear in the catalog after July 1, 2013.
UPS to Support Campus Switches
This service provides backup power support using Uninterruptable Power Supplies (UPS) to UW Information Technology maintained network switches that provide network connectivity to departmental equipment. This UPS service is intended to provide backup power to switches serving critical equipment adversely affected by power outages.
The type and number of UPS installed will be determined by UW-IT.
The customer will provide a list of the network ports needing protection. This will allow UW-IT to determine which UW-IT switches require UPS support and the type of UPS needed.
UW faculty; UW staff; UW researchers; UW clinicians; UW academic units; UW administrative units; UW Medicine Neighborhood Clinics
Available 24 hours a day, 7 days a week. Response time during off-hours may be slower due to decreased off-hours staffing levels.
Costs are recovered for this service by recharging for the labor time and materials costs.
The current rate for labor is $82.76 per hour. A typical UPS configuration and installation is 4 hours of labor.
Materials and parts are charged at cost. A typical UPS is $1200.00.
Repair and maintenance of the UPS equipment is also billed at time and materials rates. The typical maintenance schedule for a UPS battery replacement is 3 years.
Facilities work may extend the timeframe for service delivery. Estimates for both the charges and the timeframe will be provided before service orders are processed.
Service is available 24 hours a day, 7 days a week, with the exception of upgrades, maintenance, and outages. Service is monitored for interruptions and outage resolution 24x7.
The customer will:
Insure the equipment (if desired). University property and equipment are not automatically insured for loss or damage due to theft, fire, flood, power spike, etc. You can arrange for insurance through the Equipment Insurance campus-wide online program, which is administered by the Office of Risk Management. This program provides optional, low cost coverage for equipment owned, leased, or borrowed by University departments. You can find more information here: http://f2.washington.edu/treasury/riskmgmt/insure/EIS
To report service outages, email email@example.com call 206-221-6000.
Email firstname.lastname@example.org call 206-221-5000.