UW Information Technology Service Catalog

Services offered by UW-IT to the University of Washington community

Shared Central File System for Research Archives (lolo Archive)

Service Description: 

Rates for this service are for FY15

 
The lolo Archive is a file-based repository appropriate for data which you rarely access but for which you want to ensure long-term safekeeping and fast, convenient retrieval.
 
 
 
 
The lolo Archive provides:
  • All files immediately and directly accessible by the customer
  • Two copies of all files on tape, each in a separate Seattle area data center
  • 10Gbs network connections to campus, the Internet, and Hyak
  • Fast uploads and downloads for large (>=100GB) files
  • Support for up to 10,000 files per TB of data stored
  • Direct access from Hyak login/data-mover nodes
  • Ssh-protocol access (ssh,scp,sftp,etc) from all locations
  • Standard UW NetID authentication
The lolo Archive is part of the integrated, scalable scientific computing infrastructure operated by UW-IT, including Hyak, the lolo Collaboration File System, and a high performance research network, supporting fast data transfers among these systems and between them, campus and the Internet.

 

Service Options: 
Storage may be purchased in 1TB increments up to 1PB or more.
Eligibility: 

UW researchers; Reseachers at UW and UW affiliates

How to Order: 
Email help@uw.edu and include the service name "lolo" in the subject line.
 
Evaluation accounts are available upon request.
Availability: 
The system is designed to be available 24x7x365 with minimal downtime.  New allocations of less than 10TB are usually available immediately; larger purchases typically require several weeks lead time.
 
Periodic Regular Maintenance is scheduled to match the Hyak system maintenance schedule.
 
Hyak will be offline from 9:00 a.m. to 5:00 p.m. for scheduled maintenance the second Tuesday of every month. Every third month, the maintenance window will last from 9:00 a.m. to 9:00 a.m. the following morning.
Price: 
$8.58/TB/month = $102.96/TB/Year
Storage may be purchased in 1TB increments. Each TB of capacity purchased requires a three year commitment. Billing is based on the storage allocated, not the capacity consumed. Billing is monthly.
 
1TB for 3 years = $308.88 ($102.96TB/year * 3 years)
 
Pricing is updated on an annual basis on July 1st. Mid-year rate reductions are possible when customers purchase 200TB or more. Rates are the same for all customers.
Additional Information: 
 
Lolo User Documentation is also available.
 
lolo is a word in Chinook Jargon meaning "the whole thing" and "to carry," depending on the application of accents. Written in lower case, lolo also represents a binary string (decimal 10).
 
Chinook Jargon is the trade language of the Pacific Northwest, incorporating terms from the Chinook and Chehalis and other local languages, as well as French and English. We've chosen words from Chinook Jargon for the names of systems in the UW research cyberinfrastructure to emphasize their role in supporting the broad range of UW research users and our ties to our place between the mountains and Salish Sea.

 

Service Level Description: 
lolo Support responds to problem reports in one to four hours; response can be escalated if there is a critical problem. Our goal is always to minimize user downtime by responding as quickly as possible.
 
Planned maintenance windows match the Hyak system (8 hours during business hours on the 2nd Tuesday of every month).
Support Information: 
UW Information Technology Service Center
Front Desk: UW Tower C-3000 (4333 Brooklyn Ave. NE)
Online Help Form: http://www.uw.edu/computing/help
Email: help@uw.edu
Phone: 206-221-5000
Business Hours: http://www.uw.edu/itconnect/gethelp.html
Contact for More Information: 

Email help@uw.edu and include the service name "lolo" in the subject line

Maintenance
Last Review Date: 
Wed, 2014-07-16
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