Decision Support Services
UW staff, UW academic units, UW administrative units
100% uptime Monday – Friday 7:00 a.m. to 6:00 p.m.
Depending on load schedules, data are typically available 20 hours per day on weekdays
See Memo Of Understanding: http://www.washington.edu/uwit/im/ds/docs/MOU-DSS.pdf
Servers are monitored 24 hours a day, 7 days a week. Data loads are monitored daily and resolution of issues are managed during business hours.