UW Information Technology Service Catalog

Services offered by UW-IT to the University of Washington community

UW Emergency Notification

Service Description: 

During emergencies, effective communication requires using a variety of methods and tools to "get the word out."  The UW Emergency Notification system includes:

UW Alert: A self-subscribing program where faculty, staff, and students can sign up to be alerted to emergencies on campus

UW Outdoor Alert: An outdoor public address system

Service Options: 

UW Alert
UW Alert was developed to disseminate official information during emergencies or crisis situations that may disrupt the normal operation of the UW or threaten the health or safety of members of the UW community.

UW Alert is offered on a voluntary, self-subscription basis for current UW faculty, staff, and students at UW Bothell, UW Seattle, UW Tacoma, and UW Medicine.

UW Alert delivers messages to subscribers on a "best effort" basis to email and to Short Message Service (SMS) text-capable wireless devices, such as many cellular telephones.

UW Alert notifications are also available on Facebook and Twitter.

UW Outdoor Alert
UW Outdoor Alert is a public broadcast system for communicating quickly and effectively in the event of a disaster or emergency. The broadcast towers also include emergency phones with direct two-way communication with the UW Police Department.

Eligibility: 

UW faculty, staff, and students

How to Order: 

UW Alert:
http://uw.edu/alert/signup

UW Alert Facebook:

http://www.facebook.com/UWAlert

UW Alert Twitter:

http://twitter.com/#!/uwalert

UW Outdoor Alert:
Email: help@uw.edu
Phone: 206-221-5000

Availability: 

Hours available: 24 hours a day, 7 days a week  

UW Alert Exception:
There is a scheduled weekly maintenance window every Saturday, 9:00 p.m. to 12:00 a.m., when service may not be available. Other maintenance windows may be scheduled on an ad hoc basis.

Price: 
This service is covered in part by the Technology Recharge Fee and in part by central funding.
Additional Information: 
Service Level Description: 

UW Information Technology (UW-IT)provides support 24 hours a day, 7 days a week (24/7) for activating alerts and troubleshooting/resolving problems.

For more routine requests and issues, UW-IT will acknowledge them within one (1) working day and address them during business hours, Monday - Friday, 8:00 a.m. - 5:00 p.m.

Support Information: 

Most aspects of this service are supported by UW-IT, which coordinates with outside service providers on service-related issues as needed.

UW Information Technology
Email: uwalert-help@uw.edu
Phone: 206-221-2000

Contact for More Information: 

Email help@uw.edu or call 206-221-5000.

Maintenance
Last Review Date: 
Mon, 2012-02-27
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